Job ID:
146838
Published date:
11/26/2025
Summary
Commercial Lines Account Manager
Job Summary
Seeking a motivated and detail-oriented Commercial Lines Account Manager to join a team. In this role, you will act as the primary point of contact for clients, managing their commercial insurance accounts with exceptional accuracy, efficiency, and professionalism. You will support clients by maintaining relationships, addressing insurance needs, and ensuring their satisfaction. If you have a passion for client-centered service and enjoy working in a team-oriented environment, we encourage you to apply.
Responsibilities
- Develop and maintain strong, positive relationships with clients by providing timely, accurate, and excellent customer service.
- Manage client accounts, including policy renewals, changes, and claims processing.
- Review insurance policies to ensure coverage aligns with client requirements and identify opportunities for upgrades or additional coverage.
- Serve as the primary point of contact for clients, answering inquiries, providing policy guidance, and addressing issues promptly.
- Collaborate with insurance carriers to negotiate competitive terms and resolve any policy discrepancies.
- Assist in developing tailored insurance solutions that meet the unique needs of clients.
- Maintain detailed and organized client records in compliance with company and regulatory standards.
- Partner with the sales team to identify opportunities to cross-sell or expand coverage options.
- Keep up to date on industry trends, policy changes, and relevant regulations.
- Contribute to a positive team environment by sharing knowledge and fostering collaboration.
Qualifications/Requirements
- Proven experience as an Account Manager in the insurance industry, particularly in Commercial Lines, is preferred.
- Holds an active P&C (Property and Casualty) insurance license.
- Strong understanding of commercial insurance products, policies, and regulations.
- Exceptional interpersonal, verbal, and written communication skills.
- Strong organizational and time management skills, with the ability to manage multiple accounts and prioritization effectively.
- Demonstrated ability to assess client needs and recommend relevant solutions.
- Detail-oriented with exceptional problem-solving and analytical skills.
- Proficiency in insurance management software and MS Office Suite.
- Commitment to continuous education and professional development in the field.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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