Job Title: Personal Lines Account Manager

Job Summary

Seeking a dedicated Personal Lines Account Manager to manage and nurture relationships with individual clients, ensuring their insurance needs are met. This role involves proactive communication, problem-solving, and account management to deliver exceptional service. The ideal candidate is a skilled communicator with a strong passion for aiding clients with their personal insurance needs.

Key Responsibilities

• Build and maintain strong relationships with individual clients, providing personalized insurance policy guidance.
• Assist clients in identifying their personal insurance needs and recommend suitable solutions such as home, auto, and renters' policies.
• Oversee a portfolio of accounts and ensure proactive communication about renewals, claims, and updates.
• Assess and manage risks associated with personal lines policies while offering appropriate coverage recommendations.
• Respond to client inquiries and concerns promptly with exceptional customer service.
• Collaborate with insurance carriers and internal teams to process policy changes, renewals, and endorsements.
• Explain insurance policies to clients in detail, including coverage terms, exclusions, and conditions.
• Handle billing, premiums, and payments, and assist with resolving billing-related issues.
• Remain updated on industry trends, regulatory changes, and new insurance products to provide the best solutions.

Qualifications/Requirements

• Experience & Skills:

  • Proven experience as an Account Manager, preferably in personal lines insurance, or a related role.
  • Knowledge of personal insurance products, including auto, home, and liability policies.
  • Exceptional communication, interpersonal, and negotiation skills to build trust and long-term client relationships.
  • Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
  • Proficiency in insurance software, CRM platforms, and Microsoft Office Suite.

• Education & Licensing:

  • Bachelor’s degree in Business, Finance, or related field (preferred, not required).
  • Active Property and Casualty Insurance license or ability to obtain within a designated timeframe.

• Core Competencies:

  • Client-focused with a commitment to delivering outstanding service.
  • Strong analytical skills to assess client needs and provide tailored solutions.
  • Ability to work independently and collaborate effectively in a team environment.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Job Title: Commercial Insurance Producer

Job Summary
The Commercial Insurance Producer is responsible for developing new business opportunities and managing existing client relationships within the commercial insurance sector. This role focuses on identifying client needs, providing tailored insurance solutions, and maintaining high levels of client satisfaction to ensure continued growth of the agency’s book of business.

Key Responsibilities

• Prospecting and Lead Generation: Identify and pursue potential clients through multiple channels, including cold calling, networking, referrals, and industry events.
• Needs Assessment and Risk Analysis: Evaluate clients’ operations to determine insurance requirements and identify potential exposures.
• Insurance Proposal Development: Design and present customized insurance programs that align with each client’s risk profile and business objectives.
• Negotiation and Closing: Negotiate terms and pricing with carriers to secure optimal coverage and value for clients.
• Client Relationship Management: Build and maintain strong, long-term client relationships through consistent communication and proactive service.
• Policy Renewal and Retention: Review and update policies to ensure continued adequacy of coverage and promote client retention at renewal.

Qualifications and Requirements

• Education: High school diploma required; bachelor’s degree in business, finance, or a related field preferred.
• Licensing: Holds an active P&C (Property and Casualty) insurance license.
• Experience: Prior experience in commercial insurance sales or a related client-facing role is strongly preferred.
• Sales Skills: Demonstrated success in prospecting, negotiation, and closing business.
• Communication: Excellent verbal and written communication skills.
• Analytical Thinking: Ability to assess risks and develop appropriate coverage recommendations.
• Organizational Skills: Strong ability to manage multiple priorities and maintain accurate records.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer’s discretion.

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#remote 
#hybrid 
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About the Role:
Our client, a leading national insurance carrier, is seeking an experienced Workers’ Compensation Claims Adjuster to join their claims team. This individual will be responsible for managing a caseload of complex workers’ compensation claims from initial filing through resolution, ensuring timely and fair claim outcomes while maintaining compliance with state regulations and company guidelines.

Compensation:

• $45.00 - $65.00/hr.
• Opportunity to work with a reputable insurance carrier known for a collaborative and supportive culture
• Comprehensive benefits package including medical, dental, vision, and 401(k).

Responsibilities

• Investigate, evaluate, and resolve workers’ compensation claims in accordance with applicable laws and company policies.
• Determine compensability, establish reserves, and authorize payments for medical and indemnity benefits.
• Coordinate and communicate with claimants, employers, medical providers, attorneys, and other stakeholders throughout the claim lifecycle.
• Develop strategies for efficient and cost-effective claim resolution, including litigation management when applicable.
• Maintain accurate claim documentation and ensure timely reporting in accordance with state requirements.
• Stay current on jurisdictional laws, medical treatment trends, and best practices in workers’ compensation claims handling.

Requirements

• 5+ years of experience handling workers’ compensation claims for an insurance carrier or TPA.
• Strong knowledge of Pennsylvania workers’ compensation statutes and regulations.
• Excellent communication, negotiation, and analytical skills.
• Ability to manage a high-volume caseload effectively and independently.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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• Previous experience working with personal lines coverages in a brokerage/agency setting. 
• Experience maintaining client relationships.
• Negotiate with carrier underwriters on behalf of clients for best rates.
• Ability to handle new and renewal submissions.  
• Prior experience quoting, binding, and issuing policies. 
• Experience working with multiple carriers and rating systems. 
• Overall account management.

• Proven customer service and sales skills.
• Excellent organizational skills.
• Ability to self-direct the completion of job duties.
• Must hold Property & Casualty License.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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Senior Accountant

Our client is seeking a detail-oriented Senior Accountant to join their growing accounting team. This position offers the opportunity to work within the insurance industry, supporting financial reporting, reinsurance accounting, account reconciliations, and regulatory compliance. The ideal candidate will have a strong accounting foundation, excellent analytical skills, and a desire to contribute to a collaborative and fast-paced environment.

This role plays a key part in ensuring the accuracy and integrity of financial data while supporting both internal stakeholders and external reporting requirements.

Key Responsibilities

• Prepare monthly reinsurance reports for internal and external reporting purposes
• Analyze, reconcile, and maintain general ledger accounts
• Review financial results and investigate fluctuations, trends, and variances
• Develop and prepare ad hoc financial reports and analyses
• Maintain and update reinsurance structures for new and renewal business
• Process reinsurance premium transactions and excess loss activity
• Review and validate reinsurer certificates against account data
• Assist with quarterly management reporting and financial analysis
• Ensure compliance with U.S. GAAP, Statutory Accounting Principles (SAP), and company policies
• Support tax-related reporting requirements and maintain awareness of applicable regulations
• Identify opportunities for process improvements and maintain documentation of procedures
• Utilize accounting systems, reporting tools, and advanced Excel functions to support financial operations
• Monitor reporting deadlines and ensure timely completion of deliverables
• Provide exceptional service and support to both internal and external business partners
• Maintain confidentiality and integrity when handling sensitive financial information
• Serve as a backup approver for audits, structure changes, and account updates when needed

Qualifications

• Bachelor's degree in Accounting required
• CPA designation preferred, but not required
• 5 years of accounting experience
• Insurance industry experience strongly preferred
• Working knowledge of U.S. GAAP required
• Exposure to Statutory Accounting Principles (STAT) preferred
• Advanced Microsoft Excel skills required
• Experience with accounting software and financial reporting systems
• Strong analytical, problem-solving, and organizational skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Understanding of accounting controls and financial reporting processes

Compensation & Benefits

• Base Salary: $75,000 - $100,000 (commensurate with experience)
• Comprehensive benefits package

Work Arrangement

Hybrid Schedule: 3 days per week in the office

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Senior Commercial Lines Account Manager

Job Summary

Seeking a highly skilled and experienced Senior Commercial Lines Account Manager to join a team. In this role, you will be responsible for managing and servicing a portfolio of large and complex commercial lines clients. You will play a critical role in maintaining exceptional customer relationships, ensuring accuracy in policy management, and contributing to the overall efficiency of the service department.

Compensation Package

• Salary Range: $80,000 - $110,000 per year (up to $120,000 for exceptional candidates).
• Benefits:
  • Comprehensive health, vision, dental, life, and short-term disability insurance.
  • Employer-sponsored HSA with paid employee coverage and cost-sharing for families.
  • Generous PTO and paid holidays, with PTO increasing over time based on experience.
  • A casual office environment with a dedicated and professional team.

Responsibilities

• Manage and retain an existing book of business comprising large and complex clients.
• Review and process bill renewals, new policies, and policy changes.
• Conduct thorough reviews of commercial insurance policies for accuracy, resolve coverage discrepancies, and communicate changes to insurance carriers.
• Address coverage questions, research issues, and resolve problems efficiently.
• Interact with carriers and internal/external customers to deliver exceptional customer service and ensure adherence to policies and procedures.
• Oversee the renewal submission process, including applications, exhibits, narratives, loss runs, and underwriting responses.
• Disseminate new or updated market information to leadership and the service team.
• Identify areas for improvement and propose solutions to enhance the effectiveness of the service team.
• Submit applications to eligible carriers and follow up to ensure timely receipt of quotations and policies.
• Perform other duties as assigned.

Qualifications/Requirements

Required Skills/Abilities:

• Valid resident Property & Casualty insurance license.
• Proficiency in Microsoft Office Suite.
• Knowledge of, or ability to learn, AMS360 and ImageRight systems.
• Strong understanding of insurance coverages and the ability to communicate them effectively to clients and underwriters.
• Familiarity with insurance regulations, industry standards, and compliance best practices.
• Expertise in commercial insurance underwriting, coverage, and rate analysis.
• Ability to multitask and manage multiple responsibilities while meeting deadlines.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Team-oriented mindset with a positive attitude and willingness to assist others.
• Ability to work under pressure in a fast-paced environment.

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Senior Underwriter - Media

Job Summary

Seeking a highly skilled and experienced Senior Underwriter to join a specialized Media underwriting team. The portfolio includes traditional media and film & entertainment accounts, with approximately half tied to production companies and content-related E&O exposures. The ideal candidate will thrive in a fast-paced environment, possess strong technical expertise, and demonstrate sound underwriting judgment.

Compensation Package

• Salary Range: $105,000 - $155,000 annually
• Employment Type: Permanent, full-time position

Responsibilities

• Manage a high volume of submissions effectively.
• Produce approximately three quotes per day, depending on account complexity.
• Deliver competitive quotes within a 48-hour timeframe.
• Build and maintain strong broker relationships across the U.S.
• Underwrite both traditional media and entertainment-related risks, including production companies and content-related E&O exposures.
• Support portfolio growth while ensuring profitability.
• Demonstrate strong technical underwriting skills and sound risk selection.

Qualifications/Requirements

• Minimum of 5+ years of underwriting experience preferred.
• Direct Media Liability underwriting experience strongly preferred.
• Proven experience underwriting standalone Media Liability coverage.
• Strong understanding of:
  • Media Liability
  • Media E&O
  • Traditional Media
  • Advertising Agencies
  • Broadcasters
  • Newspapers
  • Film & Entertainment risks, including production company exposures
• Ability to build and maintain broker relationships.
• Experience managing high submission volumes and new business underwriting.
• Ability to quickly assess opportunities and deliver competitive quotes in a fast-paced environment.

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Commercial Lines Account Executive

Job Summary

Seeking a highly motivated and experienced Commercial Lines Account Executive to join a team. The ideal candidate will have a strong background in commercial lines account management, with the ability to handle accounts from start to finish. If are a self-starter with a passion for delivering exceptional service, we encourage you to apply.

Compensation Package

• Salary Range: $65,000 - $80,000 (commensurate with experience)
• Benefits: Comprehensive medical, dental, and vision coverage, as well as short-term and long-term disability insurance

Responsibilities

• Manage a portfolio of commercial lines accounts, handling all aspects of account management from A to Z.
• Provide exceptional service to clients, including quoting new and renewal business.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Utilize EPIC software to manage accounts and ensure accurate documentation.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain a generalist approach, working with a variety of accounts, including restaurants, contractors, and small businesses (excluding trucking).

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license is required.
• Experience: Minimum of 5 years of experience as a Commercial Lines Account Manager, with a proven track record of handling accounts independently.
• Technical Skills: Proficiency in EPIC software is preferred.
• Industry Knowledge: Familiarity with a wide range of account types, including small business units.
• Work Ethic: Ability to manage accounts "soup to nuts" without additional CSR support.

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Commercial Lines Account Manager

Job Summary

Seeking a highly motivated and experienced Commercial Lines Account Manager to join a growing team. This role offers a unique opportunity to work in a dynamic, small-business environment with significant potential for professional growth. The ideal candidate will manage a book of business while developing and implementing strategies to grow the Commercial Lines team.

Compensation Package

• Salary Range: $75,000 - $90,000 per year
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage a book of small to mid-sized generalist commercial lines accounts.
• Develop, implement, and monitor strategies to grow the Commercial Lines team, including sales and service personnel.
• Provide mentorship and guidance to team members, fostering a collaborative and high-performing work environment.
• Quote new and renewal business to ensure client satisfaction and retention.
• Collaborate with other departments to ensure seamless service delivery.
• Maintain up-to-date knowledge of industry trends, regulations, and best practices.

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license required.
• Experience: Minimum of 5+ years as a Commercial Lines Account Manager; 8+ years preferred.
• Leadership Skills: Previous mentorship or leadership experience is a plus, with a willingness to transition into a management role in the future.
• Technical Skills: Proficiency in IMS software is required.
• Personality Fit: Strong interpersonal skills, a collaborative mindset, and the ability to thrive in a small-business environment.
• Work Ethic: Self-motivated, detail-oriented, and committed to delivering exceptional client service.

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Personal Lines Account Manager

Job Summary

Seeking a dynamic and experienced Personal Lines Account Manager to join a rapidly growing team. A agency has already surpassed its annual goals and continues to expand, driven by a strong pipeline of leads and a commitment to excellence. As a Personal Lines Account Manager, you will play a critical role in managing high-value private client accounts, building strong relationships, and delivering exceptional service.

Compensation Package

• Salary Range: $65,000 - $75,000 annually
• Incentives: 15-20% commission on new business personal write-offs
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage a book of business consisting of high-value private client accounts (approximately $2 million in premiums and a few hundred policies)
• Quote and process new and renewal business
• Build and maintain strong relationships with high-net-worth clients, ensuring their unique needs are met with professionalism and care
• Collaborate with the team to achieve agency goals and deliver exceptional client experiences
• Utilize EZLynx software for account management and processing
• Work with carriers such as AIG, Nationwide Private Client, and Chubb to provide tailored insurance solutions

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license required
• Experience: 3-5+ years of experience in personal lines insurance, with a focus on private client accounts and high-net-worth individuals
• Technical Skills: Proficiency in EZLynx software preferred
• Soft Skills: Fun, outgoing, professional demeanor with excellent interpersonal and communication skills

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