Job Summary:

Growing and reputable insurance carrier is seeking an experienced Insurance Compliance Manager with a background in insurance company compliance and regulatory affairs to join its team in either Sandy, UT, Chicago, IL, or Exton, PA. This person will be responsible for maintaining licensure and compliance for the company and individuals who act as producers and insurance adjusters for the insurance company. Responsible for the development of new processes and manuals, as needed, working with insurance regulators in various states, and ensuring overall legal compliance within the insurance industry. Ideal candidate has surplus lines compliance experience. 

RESPONSIBILITIES:

• Own compliance — Ensure compliant filing of reports across state and federal levels with speed and accuracy with support of existing team
• Keep licenses on track — Manage agency and producer licenses across multiple states so nothing slips through the cracks
• Build better processes — Create and improve compliance workflows and training that scale with us
• Document consistently and stay audit-ready — Run internal audits, keep clean records, and prep clear reports for leadership and regulators
• Spot risks early — Keep an eye on regulatory changes and help the team stay ahead of the curve
• Work across teams — Partner with Ops and other teams to build smart, compliant solutions, research compliance issues as needed, and roll out ongoing compliance education
• Coordinate with partners — Make sure carrier and vendor relationships stay aligned with compliance standards

REQUIREMENTS:

• 5-10+ years of experience in property and casualty insurance compliance; ideally you have ample surplus lines work experience and have built processes from the ground up
• Bachelor’s degree required.
• General knowledge of state and federal insurance laws, rules, and regulations, and skills to research issues and find answers and solutions as needed.
• Preferred: Experience with insurance brokerage and complex property and casualty insurance programs.
• Proficiency in Microsoft Excel, Outlook, Word, PowerPoint, Teams, and SharePoint.
• Strong written, verbal communication, and decision-making skills.
• Legal and ethical integrity.
• Exceptional analytical, organizational, and multitasking skills.
• Ability to work independently and collaborate across departments.
• Leadership capabilities to motivate and manage teams effectively.
• Comfort navigating state-by-state regulations and licensing processes
• An incredibly detail-oriented and organized approach
• Excellent teamwork, ability to explain complex concepts clearly, and follow through
• Proactivity and drive, but also collaboration—you know when to run solo and when to loop others in

COMPENSATION:

Salary: $110K-$150K Depending on experience 
Excellent benefits including:

• Health, Dental, Eye, and Life Insurance
• Optional Supplemental Life Insurance
• Optional Disability Insurance
• 401K Program with Generous Employer Match
• Paid Time Off (Accrued per Pay Period)
• Hybrid position in either (Sandy, UT; Chicago, IL; Exton, PA) 

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About the Role:
I am working with an insurance agency north of Chicago that is seeking a highly skilled Operations Manager/Team Lead to join their team. The Operations Manager/Team Lead will have overarching responsibility for all day-to-day operations. Ideal candidate has experience running the office for a small to mid-sized insurance agency, experience running a book of business, and managing account managers.

Key Responsibilities:

• Office Management- oversee the day-to-day administrative operations of the office, ensuring efficiency and compliance with company policies, and providing support to employees.
• Manage an established current book of business
• Handle HR responsibilities for the office - Handle various administrative tasks. Provide general administrative support to employees, including answering phones, responding to emails, and handling correspondence. Act as the main contact for office-related issues.
• Has a working knowledge of the agency management software (Applied TAM and Applied Epic).
• Improve daily organization and workflows to ensure maximum operational efficiency.
• Ensures regulatory compliance of the agency.
• Act as Team Lead and monitor production and monthly goals for 6-8 account managers. 
• Fosters and maintains relationships with current carriers.
• Responsible for client retention activities and engagement strategies.
• Oversees company operations along with Partners to ensure company targets for revenue and profitability are met.
• Oversees education and can provide coaching, training, and development programs to increase staff capability and agency expertise.
• Maintains and builds trusted relationships with key customers, partners, vendors, and management.
• Supports the Partners in all aspects of the business and operations.

Skills:

• 5 + years of Operations Manager experience from an insurance agency required.
• Property & Casualty agency management system preferably Applied TAM.
• Must have experience running a book of business.
• Bachelor’s Degree preferred
• Strong insurance knowledge.
• Creative problem-solving skills along with exceptional time management and attention to detail. 

Compensation Package:

• Compensation: Between $120k-$130k (based on experience) 
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

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