The Claims Supervisor will oversee a team of claims adjusters and examiners to ensure efficient processing of claims while adhering to company policies, regulations, and customer service standards. This role is responsible for providing guidance and support to staff, reviewing complex claims, and ensuring overall departmental productivity. The Claims Supervisor will work closely with senior management to develop strategies to improve workflow, accuracy, and customer satisfaction.

Salary/Benefits

• Salary DOE 
  Hybrid 

Job Description

• Manage and oversee all aspects of construction defect claims, from intake through resolution.
• Ensure proper investigation, evaluation, and resolution of claims within authority limits.
• Collaborate with underwriters, risk managers, legal counsel, and insureds to ensure timely and effective handling of claims.
• Develop and implement claims management strategies to mitigate exposure and reduce losses.
• Provide technical expertise on complex claims, including coverage analysis, liability assessments, and negotiation strategies.

Education and/or Experience

• Bachelor’s Degree (Preferred)
• Need to have CA license 
• 2 years minimum of Claims Management experience including construction defect
• 5-7- years of claims handling experience including construction defect claims

#LI-MM4

AGENCY CLAIMS REPRESENTATIVE- Hybrid, Atlanta, GA

Join our team and work closely with a seasoned Claims professional! As a Claims Assistant, you will play a key role in supporting the claims process from start to finish. This is a great opportunity to gain hands-on experience in the insurance industry and learn from a knowledgeable mentor.

Key Responsibilities:

• Assist in the processing and handling of insurance claims
• Communicate with clients, insurance adjusters, and other stakeholders
• Prepare and maintain claims documentation and records
• Provide administrative support to the claims team
• Learn and adhere to company policies and procedures
• Assist with special projects and other duties as assigned

Qualifications:

• High school diploma or equivalent
• Strong attention to detail
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Previous experience in an office environment or insurance-related field is a plus

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Opportunities for advancement and professional development

Join our team and take the first step toward a rewarding career in the insurance industry! Apply now by submitting your resume and cover letter.

#LI-RM10
#Hybrid

The AVP, Professional Liability will oversee the professional liability underwriting and claims teams, ensuring the delivery of exceptional service and results. This role will involve strategic leadership, team management, and direct involvement in complex underwriting and claims decisions. The ideal candidate will have extensive experience in professional liability insurance, strong analytical skills, and a proven track record of leadership.

Salary

• $145,000 - $1650,000 +/year (based on experience)

Job Description

• Drives employee engagement, adjuster development, and team performance and growth
• Drives Key Performance Indicators and adherence USA Best Practices through managerial diary and file audits
• Reviews coverage analyses drafted by team, including denials
• Drives litigation management behaviors within assigned team
• Identifies and provides solutions for key issues and trends to senior claims management

Requirements

• Needs to have professional Lines background (open to GL/BI)
• Will handle claims from all over the US
• Handling claims with policy limits up to $2M. Average is going to be less than $1M
• 8+ years in insurance and 5+ in Claims handling 3+ years in leadership
• A JD from an ABA accredited law school may be considered as a supplement to claims handling experience Advanced knowledge of claims analysis and adjusting practices 
• B.A./B. S degree from an accredited College or University preferred

#LI-BC1

Overview
We are seeking a talented Multi-Lines Claim Manager to join our team. The ideal candidate will have a strong background in managing various types of commercial claims, including those within the professional liability space.

Responsibilities
- Oversee and manage commercial claims including professional liability claims
- Evaluate claim submissions, conduct thorough investigations, and make fair and accurate coverage decisions
- Collaborate with internal teams and external stakeholders to ensure efficient and equitable claims handling
- Stay informed about industry regulations and best practices, and implement process improvements as needed

Qualifications
- Proven experience as a Claims Manager, specializing in commercial claims
- Strong knowledge of professional liability and workers compensation claims management
- Excellent communication and negotiation skills
- Relevant industry certifications and licenses
- Bachelor's degree in a related field (preferred)

#LI-RF1

The Claims Executive will be responsible for managing and overseeing the claims process for various insurance products. This role requires a detail-oriented professional with strong analytical and communication skills to ensure accurate and timely processing of claims. The ideal candidate will have a deep understanding of the insurance industry, excellent problem-solving abilities, and the capacity to handle complex claims.

Salary/Benefits

• $150K - $160K + /Year (based on experience)
• Remote

Job Description

• Review, investigate, and process insurance claims in a timely and efficient manner.
• Analyze and interpret policy coverage, terms, and conditions.
• Collaborate with internal and external stakeholders, including policyholders, claimants, legal professionals, and service providers.
• Conduct thorough investigations to determine the validity of claims.
• Assess and negotiate settlement offers with claimants and other parties.

Requirements

• Bachelor’s degree in insurance, Business Administration, or a related field is preferred
• 3-5 years of experience in claims management within the insurance industry.
• In-depth knowledge of insurance policies, procedures, and regulations.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in claims management software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to handle multiple tasks and prioritize effectively.

#LI-MM4

#LI-BW1

#LI-DW1

#LI-RC2

#LI-CD5

The AVP, Team Manager - MPL will oversee a team of professional liability underwriters or claims professionals, ensuring the effective management and growth of the MPL portfolio. This role involves strategic planning, staff development, and collaboration with other departments to enhance underwriting performance and customer satisfaction.

Salary/Benefits

• $160,000 - $170,000 + /Year (based on experience)  + Bonus
• Hybrid schedule

Job Description

• Drives employee engagement, adjuster development, and team performance and growth
• Drives Key Performance Indicators and adherence to Best Practices through managerial diary and file audits
• Reviews coverage analyses drafted by team, including denials
• Drives litigation management behaviors within assigned team
• Identifies and provides solutions for key issues and trends to senior claims management

Requirements

• 5-7 years of claims handling experience. A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
• 5 years of Professional Liability claims experience.  Miscellaneous Professional Liability is a must.
• 3-5 years of Claims management experience
• Leadership and people management skills
• Expert knowledge of claims handling practices to include coverage analysis, litigation management and negotiation
• Excellent analytical, critical thinking, verbal and written communication skills
• Strong rapport-building and relationship effectiveness skills

#LI-BC1

The AVP, Team Manager for Commercial Lines: General Liability (GL), Auto, and Property Damage will oversee and manage a team of claims adjusters and examiners. This role involves ensuring the effective handling of complex commercial claims, maintaining high levels of customer service, and achieving financial objectives. The successful candidate will have extensive experience in commercial lines insurance, strong leadership skills, and the ability to drive continuous improvement in claims handling processes.

Salary/Benefits

• $150,000 - $165,000+/year (based on experience)
• Hybrid

Job Description

• Effectively manage the claims and claims volume through proper staffing of the team and active oversight of the claims, including assessing and allocating new incoming claims, reopened claims, and claims that may need to be transferred due to severity or complexity
• Responsible for implementing and executing Hiscox’s Best Practices, including but not limited to reserve-setting and reserve timeliness, undertaking comprehensive coverage analysis, developing claim-handling strategy, in an effort to align with and deliver on Hiscox’s KPIs, execute on strategies to efficiently manage claims and claim outcomes and deliver excellent service as the business scales
• Drive KPI’s and adherence to Hiscox’s Best Practices through managerial diary and file audits
• Review and approve coverage correspondence, particularly matters involving coverage denials and sensitive or complicated coverage issues
• Focus on litigation management and strategy within your direct team and across the wider Claims organization to achieve effectiveness and efficiencies of scale

Requirements

• 5-7 years of experience in handling claims. A JD from a law school with ABA accreditation may count as additional claims handling experience
• 5+ of experience in Commercial General Liability claims to include both Bodily Injury and 3rd Party Property Damage experience. Construction Defect and/or New York Labot Law experience is a plus.
• 4+ year of Claims management experience
• Expert knowledge of claims handling practices, including coverage analysis, litigation management and negotiation
• Excellent analytical, critical thinking and communication skills are a must
• Strong skills in building engagement, rapport and relationships with others
• Advanced analytical skills for evaluating coverage and for developing and executing claim handling strategies to achieve optimal claim results

#LI-BC1

AGENCY CLAIMS REPRESENTATIVE- Hybrid, Atlanta, GA

Join our team and work closely with a seasoned Claims professional! As a Claims Assistant, you will play a key role in supporting the claims process from start to finish. This is a great opportunity to gain hands-on experience in the insurance industry and learn from a knowledgeable mentor.

Key Responsibilities:

• Assist in the processing and handling of insurance claims
• Communicate with clients, insurance adjusters, and other stakeholders
• Prepare and maintain claims documentation and records
• Provide administrative support to the claims team
• Learn and adhere to company policies and procedures
• Assist with special projects and other duties as assigned

Qualifications:

• High school diploma or equivalent
• Strong attention to detail
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Previous experience in an office environment or insurance-related field is a plus

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Opportunities for advancement and professional development

Join our team and take the first step toward a rewarding career in the insurance industry! Apply now by submitting your resume and cover letter.

#LI-RM10
#Hybrid