Job title: Agency Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Operations
Location: Chesterfield, MO
Job published: 10/27/2026
Job ID: 162364

Job Description

Agency Manager / Office Manager

Job Summary

Seeking a dynamic and professional Agency Manager / Office Manager to join a team. This is a hands-on leadership role that supports agency operations, fosters agent relationships, drives business development, and contributes to company growth. This is not a traditional office manager or personal assistant role; They looking for someone who can take ownership, solve problems, and build trust across the organization. If you are proactive, organized, and business-minded with a strong background in commercial lines insurance.

Compensation Package

  • Salary: $125,000–$135,000 annually, plus performance-based bonus.
  • Schedule: Full-time, in-office, five days per week.

Responsibilities

  • Operations & Technology: Evaluate and implement software systems, train employees, and enhance operational processes.
  • Agent Relations: Build and maintain relationships with independent agents, provide support, and gather feedback to improve services.
  • Problem-Solving: Address customer complaints and operational challenges, ensuring issues are resolved efficiently.
  • Business Development: Pursue new carrier contracts, recruit additional agencies, and support the company’s growth initiatives.
  • Insurance Expertise: Leverage commercial lines experience to assist agents in placing accounts and understanding carrier appetites.
  • Meetings & Culture: Lead monthly agency meetings, communicate updates, and organize team-building events such as lunches and golf tournaments.
  • Financial Support: Collaborate with the accounting team on budgets and operational improvements.

Qualifications/Requirements

  • Proven experience in commercial lines insurance.
  • Tech-savvy with the ability to evaluate and implement new software systems.
  • Strong interpersonal, leadership, and problem-solving skills.
  • Ability to influence and build trust with independent contractors.
  • Proactive, organized, and business-oriented mindset.
  • Exceptional communication skills and a collaborative approach to leadership.

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