Job title: Benefits Technology Department Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Tacoma, WA
Job published: 10/23/2026
Job ID: 162251

Job Description

Benefits Technology Department Manager

Job Summary

Seeking a highly skilled and experienced Benefits Technology Department Manager to lead and oversee our Benefits Technology team. This role is pivotal in ensuring the efficient configuration, maintenance, and renewal of benefit plans within Employee Navigator and other supported benefits administration platforms. The ideal candidate will possess strong technical expertise, leadership capabilities, and the ability to effectively communicate and share knowledge with the broader team. This position offers an exciting opportunity to work in a close-knit, relaxed, and fun company culture while making a significant impact on our operations.

Compensation Package

  • Salary Range: $75,000 - $100,000 annually
  • Benefits:
    • Medical, dental, and vision insurance
    • Hybrid work model after the first 60 days (potential for fully remote for candidates with management experience)
    • Company-provided equipment for remote work

Responsibilities

  • Configure, maintain, and renew benefit plans in Employee Navigator and other supported benefits administration platforms.
  • Perform quality assurance testing and validation of benefit configurations, eligibility rules, carrier connections, and payroll integrations.
  • Serve as the primary technical resource for benefits administration platforms and related technology.
  • Build and manage groups, payroll deductions, carrier connections, and other necessary setups in Employee Navigator.
  • Train and support team members in benefits administration processes and technology.
  • Lead and manage a team of two direct reports, fostering a collaborative and productive work environment.
  • Communicate effectively with team members and stakeholders to ensure knowledge transfer and alignment on goals.

Qualifications/Requirements

  • Education & Licenses: Active Life & Disability (L&H) license required.
  • Experience:
    • Minimum of 2 years of experience in benefits technology, with extensive knowledge of Employee Navigator.
    • Previous management experience preferred (open to candidates with strong leadership potential and willingness to learn).
  • Skills:
    • Proficiency in configuring and managing benefits administration platforms.
    • Strong communication and leadership skills, with the ability to train and mentor team members.
    • Detail-oriented with excellent problem-solving and organizational abilities.
  • Work Environment:
    • Must be in-office for the first 60 days, transitioning to a hybrid model (2-3 days remote per week).
    • Fully remote work may be considered for candidates with proven management experience.

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