Job Description

Systems Administrator

Job Summary

Seeking an experienced Systems Administrator to support and enhance its core insurance technology platform. This hands-on role combines system administration, application configuration, SQL reporting, integrations, and technical support. The ideal candidate will have direct experience with Vertafore MGA Systems / IMS and a passion for collaborating across technical and business functions to improve systems, streamline processes, and support daily operations.

Compensation Package

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career growth.

Responsibilities

• Administer, configure, maintain, and support the Vertafore MGA Systems / IMS platform.
• Troubleshoot application issues, manage system updates, and implement enhancements.
• Develop SQL queries, reports, and data extracts to support business operations.
• Support API integrations, data mapping, and connectivity with third-party applications.
• Assist with system implementations, testing, upgrades, and configuration changes.
• Investigate data discrepancies and improve data accuracy and system reliability.
• Collaborate with business stakeholders to gather requirements and deliver technical solutions.
• Identify opportunities to automate processes and improve operational efficiency.
• Coordinate with software vendors to resolve technical issues.
• Maintain system documentation and support ongoing application improvements.

Qualifications/Requirements

Required:

• Direct hands-on experience with Vertafore MGA Systems / IMS is required.
• Proven experience administering, configuring, supporting, or developing within the IMS platform.
• Strong SQL skills, including querying, reporting, and data troubleshooting.
• Experience with APIs, web services, or application integrations.
• Background supporting insurance technology applications, preferably within an MGA, wholesale brokerage, or specialty insurance environment.
• Understanding of insurance business processes and policy administration workflows.
• Experience troubleshooting business-critical applications in production environments.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and collaborate with technical and business teams.

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