Job title: Small Business Commercial Lines Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: East Lansing, MI
Job published: 10/07/2026
Job ID: 161344

Job Description

Small Business Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Small Business Commercial Lines Account Manager to join a team. This role is integral to providing exceptional service to the clients and maintaining the high standards of professionalism and collaboration that define the company culture.

Compensation Package

  • Salary: Up to $78,000 annually + bonus and commission opportunities
  • Benefits: Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

  • Manage a book of small business commercial lines accounts, providing end-to-end servicing ("soup to nuts").
  • Handle new business, renewals, and endorsements efficiently and accurately.
  • Build and maintain strong relationships with clients, ensuring their insurance needs are met with professionalism and care.
  • Collaborate with team members to ensure seamless service delivery.
  • Work with top carriers, including Citizens, Auto-Owners, Progressive, Frankenmuth, and Cincinnati.
  • Utilize the EPIC agency management system to manage accounts and documentation.

Qualifications/Requirements

  • Licenses/Designations: Active Property & Casualty (P&C) license required.
  • Experience: Proven experience in commercial lines account management, with a focus on small business accounts.
  • Technical Skills: Proficiency in using the EPIC agency management system is preferred.
  • Interpersonal Skills: Strong communication and relationship-building skills, with a collaborative and team-oriented mindset.
  • Work Environment: Ability to work onsite, hybrid, or remotely, as required.

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