Job Description

Commercial Lines Account Manager

Job Summary

Seeking a highly skilled and motivated Commercial Lines Account Manager to join a dynamic and growing team. This role is pivotal in managing a diverse portfolio of commercial insurance accounts, ensuring exceptional client service, and maintaining operational excellence. The ideal candidate will bring a strong background in commercial insurance, particularly in construction, and possess a proactive, team-oriented approach to their work.

Compensation Package

• Salary Range: $80,000 - $120,000 annually, based on experience and qualifications.
• Benefits: Comprehensive benefits package provided.
• Additional Perks: Opportunities for professional growth, continuing education, and advanced insurance designations.

Responsibilities

• Manage a portfolio of commercial insurance accounts, ranging from small to large (average size: $50,000 - $200,000).
• Handle daily tasks such as creating summaries, supplemental applications, auto ID cards, change requests, claim reporting and follow-up, loss runs, MVRs, and notice of cancellation follow-ups.
• Utilize EPIC software to manage accounts and ensure seamless operations.
• Provide exceptional customer service and maintain strong client relationships.
• Collaborate with team members to achieve departmental goals and contribute to a positive work environment.
• Stay updated on industry trends and pursue continuing education as required.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license is required.
• Experience: Minimum of 5 years of experience in an independent insurance agency, with a strong background in commercial lines and construction accounts.
• Technical Skills: Proficiency in EPIC software is highly preferred.
• Soft Skills:
  • Exceptional attention to detail.
  • High level of customer service orientation.
  • Ability to balance task-oriented work with a strategic, results-driven mindset.
  • Strong communication skills and technical aptitude.
  • Team player with a collaborative approach to work.
• Education: Willingness to pursue advanced insurance designations and continuing education as required.

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