Commercial Insurance Compliance Coordinator (Remote)

Position Overview

Our client, a well-established and growing insurance organization, is seeking an experienced Commercial Insurance Compliance Coordinator to join their remote operations team. This individual will play a critical role in supporting certificate of insurance (COI) processing, contractual compliance review, and commercial lines servicing functions across a diverse commercial portfolio.

The ideal candidate brings extensive knowledge of commercial insurance coverages, contractual risk transfer requirements, ACORD documentation, and compliance workflows. This position requires a detail-oriented professional who thrives in a fast-paced environment, can work independently, and is comfortable collaborating with internal teams, carriers, clients, and third parties.

This is an excellent opportunity for an experienced insurance professional seeking a long-term remote position with a collaborative and highly respected team.

Key Responsibilities

• Review client contracts, leases, subcontractor agreements, and vendor agreements to identify insurance requirements and compliance obligations.
• Issue and manage Certificates of Insurance (COIs), endorsements, and supporting documentation accurately and efficiently.
• Track certificate renewals, expirations, outstanding compliance items, and follow-up requests.
• Verify policy coverage and endorsements against contractual insurance requirements.
• Interpret insurance policy language and communicate coverage details clearly to clients, internal teams, carriers, and third parties.
• Process and maintain ACORD forms and related compliance documentation.
• Ensure compliance with carrier guidelines, contractual obligations, and industry regulations.
• Maintain and manage compliance data through agency management systems, Excel, and proprietary platforms.
• Partner with Account Managers, Producers, Carriers, and Clients to resolve discrepancies and secure required documentation.
• Maintain organized electronic records and audit-ready files.
• Stay current on commercial insurance regulations, certificate requirements, and best practices.
• Identify opportunities to improve operational workflows, processing efficiency, and quality control procedures.

Qualifications & Technical Skills

• Strong working knowledge of ACORD forms, certificate workflows, and compliance processes.
• Experience with agency management systems such as Applied Epic, CSR24, cloud-based insurance platforms, and Microsoft Office Suite.
• Deep understanding of commercial insurance coverages including:
  • General Liability
  • Commercial Property
  • Commercial Auto
  • Workers’ Compensation
  • Garage Dealers
  • Inland Marine
  • Disability / Paid Family Leave
• Strong understanding of contractual risk transfer and insurance policy interpretation.
• Ability to review and analyze insurance requirements within legal agreements and contracts.
• Excellent organizational skills with exceptional attention to detail and accuracy.
• Strong verbal and written communication abilities.
• Ability to manage multiple priorities and deadlines in a remote work environment.
• Self-motivated with the ability to work both independently and collaboratively.

Required Experience

• Active New York State Property & Casualty License required.
• High school diploma or GED required; equivalent insurance industry experience considered.
• 8+ years of commercial insurance experience with a strong concentration in COI processing and compliance management.
• Experience with compliance tracking systems, reporting tools, and data management platforms.
• Advanced understanding of:
  • Primary & Non-Contributory wording
  • Waiver of Subrogation
  • Additional Insured endorsements (CG 20 10)
  • Additional Insured – Completed Operations (CG 20 37)
  • Blanket Additional Insured wording
  • Ongoing vs. Completed Operations
  • Per Project Aggregate requirements
  • 30-Day Notice of Cancellation requirements
  • C-105.2 and DB-120.1 forms
• Experience reviewing insurance requirements for:
  • Commercial leases
  • Contractor/Subcontractor agreements
  • Vendor and supplier contracts
  • Additional contractual agreements
• Knowledge of ACORD 855 (Construction Addendum) and New York Labor Law / Action-Over exposure is highly preferred.

Preferred Background

• Experience supporting construction, real estate, manufacturing, or contractor-focused accounts strongly preferred.
• Prior experience working within a fully remote insurance operations environment is a plus.

Work Environment

• Fully remote position.
• Collaborative and team-oriented culture with strong operational support.
• Independent day-to-day workflow management.
• Standard business hours with occasional deadline-driven priorities.

Core Competencies

• Compliance Management
• Contractual Risk Transfer Analysis
• Policy Interpretation
• Certificate Management
• Data Accuracy & Quality Control
• Client Service Excellence
• Time Management & Organization
• Communication & Problem Solving