Job Description

Office Administrator/Customer Service Representative

Job Summary

Seeking a highly organized and customer-focused Office Administrator/Customer Service Representative to join a team. The ideal candidate will have a background in insurance or be willing to obtain the necessary licensing. This is an excellent opportunity to join a dynamic and privately-owned organization with a collaborative and professional work environment.

Compensation Package

• Competitive salary range: $67,000 - $90,000 annually
• Comprehensive benefits package, including health insurance and other perks

Responsibilities

• Provide administrative support to ensure efficient office operations
• Serve as the first point of contact for customer inquiries, delivering exceptional customer service
• Manage and maintain office records, files, and documentation
• Assist with scheduling, correspondence, and other administrative tasks as needed
• Collaborate with team members to support business operations and client needs
• Ensure compliance with company policies and procedures

Qualifications/Requirements

• Previous experience in an administrative or customer service role is preferred
• Background in the insurance industry is highly desirable; willingness to obtain insurance licensing if not already licensed
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and as part of a team
• Flexibility to work 2-3 days per week in the office

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