Job Description

Job Summary:

We are seeking a motivated and experienced Commercial Insurance Account Manager to join our team. As an Account Manager, you will be responsible for developing and maintaining relationships with commercial insurance clients, providing high-quality customer service, and ensuring that all client needs are met.

Responsibilities:

• Develop and nurture relationships with commercial insurance clients
• Act as the main point of contact for client inquiries and concerns
• Collaborate with clients to understand their insurance needs and provide suitable solutions
• Ensure accuracy and completeness of client records and documentation
• Stay up-to-date on industry trends and changes in insurance policies and regulations
• Work closely with the sales team to identify opportunities for account growth
• Provide support to clients during the claims process and assist in the resolution of any issues
• Participate in client meetings and presentations as required
• Uphold company standards of professionalism, ethics, and customer service excellence

Qualifications/Requirements:

• At least 2 years of relevant insurance industry experience
• Previous experience servicing a book of business – required
• Strong knowledge of commercial insurance products, policies, and regulations
• Excellent communication and interpersonal skills
• Ability to prioritize and manage multiple client accounts
• Proficiency in using CRM software and other relevant tools
• A proactive and solution-oriented approach to client management
• Holds an active P&C (Property and Casualty) insurance license

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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