Job Description

Job Summary

As a Personal Lines Account Manager, you will be responsible for maintaining and growing a book of personal insurance business. You will provide exceptional customer service, handle policy changes, renewals, and assist with claims.

Responsibilities

• Develop and maintain strong client relationships
• Assist clients with policy inquiries and changes
• Review client coverage and provide recommendations
• Process insurance applications and policy endorsements
• Collaborate with underwriters and carriers to ensure client needs are met
• Address client billing inquiries and discrepancies
• Follow up on outstanding client documentation and payments
• Keep informed about industry changes and insurance products
• Provide support during the claims process

Qualifications/Requirements

• 3+ years of relevant insurance industry experience
• In-depth knowledge of personal insurance products and underwriting guidelines
• Excellent communication and customer service skills
• Strong attention to detail and organizational abilities
• Ability to prioritize and multitask in a fast-paced environment
• Proficiency in insurance management software
• Knowledge of applicable laws and regulations
• Holds an active P&C (Property and Casualty) insurance license

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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