Job title: Commercial Insurance Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: San Mateo, CA
Job published: 11/10/2026
Job ID: 163093

Job Description

Commercial Lines Account Manager – New Business

Job Summary

Seeking a dedicated and detail-oriented Commercial Lines Account Manager to join a growing team. This role focuses on managing new business leads, writing policies, and servicing accounts for small to mid-market clients. The ideal candidate will have a client-first mentality, a strong understanding of commercial insurance, and a passion for providing exceptional service. This is a remote position, offering flexibility and the opportunity to work with a team that values collaboration and client satisfaction.

Compensation Package

  • Salary: $65,000 - $75,000 annually
  • Benefits:
    • Health, dental, and vision insurance
    • Long-term care coverage
    • 2 weeks of paid time off (PTO)
  • Additional Perks:
    • Annual company events, including a Christmas party and anniversary celebration
    • Remote work setup with provided equipment

Responsibilities

  • Manage and service new business accounts, focusing on small to mid-market clients.
  • Handle renewals, marketing, quoting, changes, endorsements, and certificates of insurance (COIs).
  • Work with a variety of accounts, including nonprofits, farms, agriculture, commercial properties, apartment buildings, and independent contractors.
  • Build and maintain strong relationships with clients, ensuring their needs are met with a client-first approach.
  • Collaborate with the Commercial Lines Department Manager and team to support the agency's growth and service goals.

Qualifications/Requirements

  • Licenses/Certifications: Active Property & Casualty (P&C) license (California).
  • Experience:
    • 3-5 years of experience in commercial lines account management.
    • Experience working with nonprofit accounts is highly preferred.
  • Technical Skills: Familiarity with HawkSoft software is a plus but not required.
  • Soft Skills:
    • Strong attention to detail.
    • Excellent communication and interpersonal skills.
    • A positive personality and ability to work well in a team-oriented environment.
    • Client-first mentality with a focus on delivering exceptional service.
    • Ability to manage multiple tasks and prioritize effectively.

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