Job Description

Commercial Lines Account Manager (CLAM)

Job Summary

Seeking a highly experienced and seasoned Commercial Lines Account Manager (CLAM) to join a team. This role is pivotal in managing complex and specialized commercial accounts, including non-profit organizations, habitational properties, railroads, and other significant accounts. The ideal candidate will have 5-15 years of experience in the insurance industry, a proven track record of stability, and the ability to handle intricate accounts with critical thinking and expertise. This position offers an exciting opportunity to work closely with a retiring industry veteran, ensuring a seamless transition and continued excellence in client service.

Compensation Package

• Salary Range: $80,000 - $110,000 (starting point, excluding bonuses; compensation may vary based on experience and qualifications)
• Paid Time Off (PTO): Competitive package
• Work Arrangement: Primarily in-office; hybrid option available after 6 months (1 day remote per week) and 2 days remote after 1 year
• Travel: No travel required

Responsibilities

• Manage a portfolio of 48 significant and specialized commercial accounts.
• Provide expert guidance on complex insurance matters, including quoting new and renewal business.
• Collaborate with team members to ensure seamless account management and client satisfaction.
• Utilize critical thinking skills to address unique client needs and challenges.
• Maintain strong relationships with carriers and clients to ensure optimal service delivery.

Qualifications/Requirements

• Experience: 5-15 years in the insurance industry, with a focus on commercial lines. Preference for candidates with a stable career history.
• Licenses/Certifications: Property & Casualty (P&C) license required.
• Technical Skills: Proficiency in relevant software and tools; familiarity with Excel for formatting and problem-solving.
• Soft Skills:
  • Strong critical thinking and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team-oriented environment.
  • Detail-oriented with a commitment to accuracy and excellence.
  • Adaptability and a proactive approach to challenges.

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