Job Description

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Commercial Lines Account Manager to join a well-established and locally owned independent insurance agency. This role is an excellent opportunity for an experienced professional or someone looking to transition from personal lines to commercial lines within an agency setting.

As a Commercial Lines Account Manager, you will play a pivotal role in managing small business accounts, ensuring client satisfaction, and contributing to the growth and retention of the client base. If you are passionate about providing exceptional service and thrive in a collaborative environment, encourage you to apply.

Compensation Package

• Salary Range: $50,000 - $70,000 annually, with potential to earn up to $75,000 based on experience.
• Bonus: Annual performance-based bonus.
• Commissions: 4%-5% on new business.
• Benefits:
  • Medical insurance (85% employer-paid for employees).
  • Voluntary dental and vision plans.
  • Paid Time Off (PTO):
    • 16 days in the first year (negotiable).
    • 21 days after 5 years.
    • 26 days after 10 years.
  • Short-Term Disability (STD), Long-Term Disability (LTD), and $50,000 life insurance (employer-paid).
• Work Environment: Hybrid preferred, with remote options available for candidates based in New Mexico.

Responsibilities

• Manage a portfolio of small business accounts, specializing in contractors, trucking, hospitality, restaurants, and non-profits.
• Handle new business and renewal processes, ensuring timely and accurate completion.
• Provide exceptional customer service by addressing client inquiries, resolving issues, and maintaining strong relationships.
• Collaborate with producers and other team members to support agency growth and retention goals.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Stay informed about industry trends and changes in insurance regulations.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: 1-5+ years in a similar role; open to candidates transitioning from personal lines to commercial lines with prior agency experience.
• Technical Skills: Proficiency in EPIC software preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Team-oriented mindset with a commitment to providing outstanding customer service.

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