Job Description

Commercial Lines Account Manager (CLAM)

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager (CLAM) to join a dynamic team. This role is a critical backfill position, reporting directly to the Director of Operations. The successful candidate will work closely with a team of eight professionals, managing a diverse portfolio of mid-market to large commercial accounts. This is an onsite position with core office hours from 8:30 AM to 4:30 PM, offering flexibility to start earlier or work until 5:00 PM to complete an 8-hour workday.

Compensation Package

• Salary: Up to $75,000 annually
• Bonus: Semi-annual bonus ranging from $2,500 to $5,000 (not guaranteed)
• Benefits:
  • Group Health Insurance: $10 per pay period for employee coverage
  • Group Life Insurance
  • Group Long-Term/Short-Term Disability Insurance: $5 per pay period
  • Paid holidays
  • 10 days of vacation (accrued bi-weekly)
  • 10 days of sick time (accrued bi-weekly)
  • 6 hours of annual doctor time
• Start Date: November 23, 2023

Responsibilities

• Manage a $3.5M book of business, focusing on mid-market to large commercial accounts.
• Provide guidance to Account Managers (AMs) on coverage-related questions and ensure proper coverage for clients.
• Review files and answer client inquiries to ensure high-quality service.
• Act as a backup for team members who are out of the office.
• Collaborate with AMs to quote new and renewal business as needed.

Qualifications/Requirements

• Licenses/Designations: Active 220 license required.
• Experience: Minimum of 2-3 years of experience in a similar role managing commercial accounts.
• Technical Skills: Proficiency in Microsoft Suite; experience with AMS 360 is preferred but not required.
• Other Skills: Strong organizational, communication, and problem-solving skills. Ability to work effectively in a team environment and provide exceptional client service.

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