Job Description
Commercial Lines Assistant Account Manager
Job Summary
Seeking a dedicated and detail-oriented Commercial Lines Assistant Account Manager to join a growing team. This role is integral to supporting Commercial Lines department, ensuring seamless service delivery to clients. The ideal candidate will thrive in a collaborative environment, possess strong organizational skills, and demonstrate a commitment to excellence in client service. This position offers a hybrid work model, with the flexibility to work remotely part of the week, while maintaining a close connection with the team in the office.
Compensation Package
- Salary Range: $50,000 - $70,000 (commensurate with experience)
- Comprehensive benefits package
- Hybrid work model: 2-3 days in-office, with flexibility for remote work
Responsibilities
- Process policy changes, endorsements, and certificates of insurance with accuracy and efficiency
- Handle evidences of insurance and other client documentation needs
- Provide administrative support to Account Managers and the Commercial Lines team
- Collaborate with team members to ensure timely and accurate service delivery
- Maintain and update client records in the Epic software system
- Assist with quoting new and renewal business as needed
- Communicate professionally with clients, carriers, and internal stakeholders
Qualifications/Requirements
- Experience: Minimum of 2 years in a similar role within an independent insurance agency, with a focus on Commercial Lines
- Technical Skills: Proficiency in Epic software or similar agency management systems preferred
- Soft Skills:
- Strong written and verbal communication skills with attention to grammar and professionalism
- Self-sufficient and proactive, with the ability to work independently while being a team player
- Non-confrontational and approachable demeanor
- Detail-oriented and highly organized
- Education: Relevant certifications or licenses in insurance are a plus
- Work Style: Hybrid work model; candidates must be within driving distance of the office and available for occasional in-office meetings
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