Job Description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a growing team. In this role, you will serve as the primary point of contact for clients, guiding them through their personal insurance needs, advocating on their behalf, and ensuring they have the best coverage possible. If you are passionate about delivering exceptional service, thrive in a fast-paced environment, and are looking for a rewarding career in a stable and growing industry, we encourage you to apply.

Compensation Package

Industry-Leading Compensation:

• Competitive Salary + Performance Incentives
• Competitive benefits package, 401(k), Employee Stock Ownership Plan (ESOP), paid time off, professional development opportunities, etc.

Responsibilities

As a Personal Lines Account Manager, your key responsibilities will include:

• Managing client inquiries and processing policy changes.
• Assisting clients in understanding and selecting appropriate insurance coverage.
• Proactively contacting clients to discuss policy updates and renewals.
• Communicating with insurance carriers to obtain quotes and process endorsements.
• Reviewing client renewals to ensure adequate and appropriate coverage.
• Staying informed about industry trends, regulations, and best practices.

Qualifications/Requirements

To excel in this role, you should possess the following:

• Experience: Previous experience in a high-volume call environment.
• Skills:
  • Strong written and verbal communication skills.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in Microsoft Office Suite.
• Personal Attributes:
  • High service aptitude with a passion for helping others.
  • Ability to adapt and thrive in a fast-paced environment.
  • Reliable, detail-oriented, and solution-focused.

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