Job Description

Commercial Insurance Account Manager

Job Summary

Seeking an experienced Commercial Insurance Account Manager to manage a commercial lines book of business and provide high-quality service to clients. This role is responsible for supporting new and renewal business, maintaining strong client relationships, reviewing coverage, and handling day-to-day account servicing needs. The ideal candidate will be detail-oriented, knowledgeable in commercial insurance, and comfortable working both independently and collaboratively.

Responsibilities

• Manage new and renewal submissions accurately and efficiently.

• Build and maintain strong relationships with commercial insurance clients.

• Process endorsements, placement requests, invoicing, and other account servicing needs.

• Prepare certificates of insurance, proposals, policy summaries, and coverage reviews.

• Review new and renewal policies to verify coverage accuracy and identify potential issues.

• Collaborate with internal team members to support client and business needs.

• Take responsibility for account retention by proactively addressing client concerns and service needs.

• Assist with resolving issues related to cancellations, claims, renewals, and other account matters.

• Maintain accurate and organized account documentation.

Qualifications/Requirements

• Holds an active P&C (Property and Casualty) insurance license.

• 3–5 years of commercial insurance account management experience.

• Strong knowledge of commercial insurance products and account servicing processes.

• Strong organizational, communication, and problem-solving skills.

• Proficiency with computers and relevant business software.

• Ability to work independently while contributing effectively within a team environment.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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