Job title: Commercial Lines CSR/Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Apex, NC
Job published: 07/01/2026
Job ID: 156733

Job Description

Commercial Insurance Account Manager

Job Summary

Seeking a dedicated and professional Commercial Insurance Account Manager to join a well-established and reputable insurance agency. This role is pivotal in supporting a growing team and managing a diverse portfolio of small to mid-market commercial insurance accounts. If you are a detail-oriented, hardworking individual with a passion for delivering exceptional service, we encourage you to apply.

Compensation Package

  • Base Salary: $50,000 - $65,000 annually (commensurate with experience)
  • Growth Bonuses: Historical average of $9,000 annually in addition to base salary
  • Work Environment: Fully in-office position with a supportive and employee-friendly culture

Responsibilities

  • Manage a set book of business, including small to mid-market commercial insurance accounts with premiums ranging from $5,000 to $250,000.
  • Provide exceptional service to clients, including handling renewals, endorsements, and policy changes.
  • Assist with marketing efforts and cross-selling opportunities to drive revenue growth (bonus eligible).
  • Collaborate with producers to ensure seamless client experiences, particularly for new business.
  • Utilize Applied TAM software to manage client accounts and documentation (training provided).
  • Contribute to the agency’s growth by maintaining a professional and detail-oriented approach to all tasks.

Qualifications/Requirements

  • Experience: Minimum of 3 years of experience in an insurance agency, specifically in a service-oriented role.
  • Licenses/Designations: Relevant insurance licenses preferred.
  • Technical Skills: Familiarity with Applied TAM software is a plus (training available).
  • Soft Skills: Strong attention to detail, professionalism, ability to work independently, and a team-oriented mindset.
  • Preferred Experience: Familiarity with property insurance, large habitational books, and church niche accounts is a plus.

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