Job Description

Senior Commercial Lines Account Manager

Job Summary

Seeking a highly skilled and experienced Senior Commercial Lines Account Manager to join a dynamic team. In this role, you will serve as the primary point of contact for clients, managing a portfolio of commercial insurance accounts and ensuring a seamless customer experience. You will play a pivotal role in developing tailored insurance programs, maintaining client relationships, and staying ahead of industry trends.

Compensation Package

• Salary: $80,000 - $90,000 annually
• Benefits: Comprehensive benefits package available (details provided upon request)
• Work Environment: Hybrid (4 days in-office, 1 day remote)
• Training: Structured 13-week training program
• Start Date: Targeting July start date

Responsibilities

• Serve as the primary point of contact for clients, ensuring a positive and seamless customer experience.
• Manage and oversee a portfolio of commercial insurance accounts, ensuring accurate and up-to-date documentation.
• Assist clients in developing insurance programs tailored to their unique business needs, including endorsements, audits, and renewals.
• Provide proactive insights to clients on available coverages, compliance updates, and risk management strategies.
• Maintain and develop relationships with insurance carriers to ensure competitive pricing, coverage, and policy options.
• Coordinate with internal teams to manage claims processes and address client queries promptly.
• Review and analyze insurance policies, endorsements, and agreements to ensure completeness and accuracy.
• Execute cross-sell and up-sell opportunities to expand the value and coverage portfolio of existing accounts.
• Stay informed on trends and developments in the commercial insurance industry to better serve clients.

Qualifications/Requirements

• Experience: Minimum of 10+ years managing commercial lines accounts from start to finish.
• Licenses/Designations: Property & Casualty (P&C) license required.
• Software Proficiency: Experience with Applied Epic software is highly preferred.
• Soft Skills:
  • Professional demeanor
  • Accountability and ownership of responsibilities
  • Strong teamwork and collaboration skills
• Other Requirements:
  • Successful completion of a background and credit check prior to start date.

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