Job Description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join our team at one of North Carolina's largest independently owned insurance agencies. With a strong presence in the industry since 1975, we pride ourselves on fostering a family-oriented, fun, and collaborative work environment. The ideal candidate will manage a book of business from A-Z, ensuring exceptional service to our valued clients.

Compensation Package

• Salary Range: $40,000 - $60,000 (commensurate with experience)
• Comprehensive benefits package (details available upon request)

Responsibilities

• Manage an assigned book of business, primarily consisting of standard middle-market personal lines accounts, with occasional high-net-worth accounts.
• Handle all aspects of account management, including policy changes, rewriting, marketing, billing, endorsements, and Certificates of Insurance (COIs).
• Quote new and renewal business as required.
• Provide exceptional customer service and maintain strong client relationships.
• Collaborate with internal teams to ensure seamless service delivery.

Qualifications/Requirements

• Licenses: Active Property & Casualty (P&C) License is required.
• Experience: Minimum of 2+ years of agency experience in personal lines insurance (captive experience will also be considered).
• Familiarity with insurance software systems is preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, team-oriented environment.

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