Job Description

Personal Lines Agency Claims Consultant

Job Summary

Seeking a highly skilled and experienced Personal Lines Agency Claims Consultant to join a team. This role is ideal for a professional with a strong background in personal lines claims and a passion for delivering exceptional service.

Compensation Package

• Salary Range: $80,000 - $92,000 annually
• 401(k): Available
• Benefits: Comprehensive benefits package provided

Responsibilities

• Manage personal lines claims for accounts valued at $50,000 and above, with most accounts exceeding $100,000.
• Handle primarily renewal business, ensuring timely and accurate processing.
• Serve as a trusted advisor to clients, providing expert guidance and support throughout the claims process.
• Collaborate with producers, carriers, and other stakeholders to negotiate favorable outcomes.
• Maintain strong relationships with carriers and clients, ensuring a relationship-centric approach.
• Utilize EPIC software to manage claims and documentation efficiently.
• Participate in team meetings, training sessions, and company events to stay aligned with organizational goals and culture.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: Minimum of 3 years of current personal lines claims experience at an independent agency.
• Technical Skills: Proficiency in EPIC software preferred.
• Soft Skills:
  • Strong cultural fit with a focus on long-term commitment.
  • Excellent communication and negotiation skills.
  • Ability to build and maintain strong relationships with clients and carriers.
  • Detail-oriented with strong organizational skills.
  • Adaptable and flexible in a dynamic work environment.

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