Job title: Personal Lines Claims Consultant
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Seattle, WA
Job published: 04/10/2026
Job ID: 152932

Job Description

Personal Lines Claims Consultant

Job Summary

Seeking a highly experienced and self-sufficient Personal Lines Claims Consultant to join a team. In this role, you will manage claims for personal lines and small commercial accounts, engaging directly with clients and Account Managers to ensure a seamless claims process. This is a hybrid position, offering a mix of remote and in-office work, with occasional travel depending on specific scenarios.

Compensation Package

  • Salary: $85,000 - $90,000 (commensurate with experience)
  • Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
  • Work Arrangement: Hybrid (remote and in-office)

Responsibilities

  • Manage claims for personal lines and small commercial accounts.
  • Advocate for clients throughout the claims process, ensuring their needs are met.
  • Collaborate with Account Managers to provide exceptional service and support.
  • Utilize AMS 360 and ImageRight software to process and track claims efficiently.
  • Maintain a high level of self-sufficiency and professionalism in all interactions.
  • Potentially travel as required to address specific client or business needs.

Qualifications/Requirements

  • Licenses/Designations: Property & Casualty (P&C) license required.
  • Experience: Minimum of 5+ years of experience, preferably on the broker side, with a strong background in client advocacy. Candidates with carrier-side experience and technical expertise will also be considered.
  • Technical Skills: Proficiency in AMS 360 and ImageRight software.
  • Key Attributes: Strong communication skills, ability to work independently, and a client-focused mindset.

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