Job Description

Personal Lines Account Manager (Remote/Hybrid)

Job Summary

Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a team. This role offers the flexibility to work remotely, in a hybrid capacity, or fully in-office, depending on your preference and location. As part of a well-established organization, you will enjoy the benefits of a supportive, technology-driven environment with a close-knit team culture. This position is ideal for a professional with experience in personal lines insurance who is looking to grow their career in a dynamic and collaborative setting.

Compensation Package

• Salary Range: $58,000 - $75,000 (commensurate with experience)
• Incentives:
  • 20% commission on new business written
  • 10% commission on rounding out accounts
  • Annual performance bonus
• Benefits:
  • Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
• Work Arrangement:
  • Hybrid (1-2 days in the office) or fully remote for candidates in the Northeast region

Responsibilities

As a Personal Lines Account Manager, you will:

• Manage a portfolio of personal lines insurance accounts, handling all aspects from start to finish ("soup to nuts").
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Quote and process new and renewal business for accounts up to $10,000 in size.
• Collaborate with carriers such as Plymouth Rock, MAPFRE, Andover, Vermont Mutual, Concord, Chubb, Pure, Cincinnati, and Travelers.
• Utilize software systems including AMS 360 and ImageRight, with a transition to EPIC planned in the near future.
• Work closely with the team to achieve departmental goals and contribute to a positive workplace culture.

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license is highly preferred. Candidates without a license must be willing to obtain one within six months of hire.
• Experience: 1-3 years of experience in personal lines insurance (open to candidates with captive experience).
• Technical Skills: Proficiency in AMS 360 and ImageRight is preferred; familiarity with EPIC is a plus.
• Skills: Strong communication, organizational, and problem-solving skills.
• Work Ethic: Self-motivated, detail-oriented, and capable of managing multiple tasks efficiently.

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