Job Description

IT Administrator

Job Summary

Seeking a highly skilled and motivated IT Administrator to oversee and enhance the reliability, security, and efficiency of an organization's IT environment. In this role, you will lead a small IT team, manage internal systems and infrastructure, and drive continuous improvement initiatives to support business operations. You will play a critical role in shaping an IT strategy, ensuring operational excellence, and fostering a secure and scalable technology environment.

Compensation Package

• Competitive salary commensurate with experience
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities

Responsibilities

• Lead and support a small IT team, ensuring timely resolution of technical issues and fostering a collaborative work environment.
• Oversee the administration and maintenance of IT systems, including hardware, software, internal platforms, and network infrastructure.
• Design and implement technology solutions aligned with business needs and continuous improvement goals.
• Develop and enforce IT policies, procedures, and best practices to ensure operational consistency and compliance.
• Collaborate with internal stakeholders and cross-functional teams to support business operations and technology initiatives.
• Manage relationships with external vendors and service providers to ensure high-quality service delivery.
• Assist in budgeting and cost management for IT operations, optimizing resource allocation.
• Oversee user access and system security across internal and third-party platforms.
• Define and execute long-term IT strategies in collaboration with organizational leadership.
• Maintain comprehensive documentation of systems, processes, and policies.
• Lead cybersecurity initiatives, including risk assessments, audits, and compliance with applicable standards.
• Supervise IT staff, including hiring, training, performance management, and professional development.
• Stay informed about emerging technologies and recommend solutions to enhance system performance and scalability.
• Perform additional responsibilities as needed to support the organization.

Qualifications/Requirements

• Proven experience leading or supervising IT staff.
• Strong troubleshooting and problem-solving skills with a service-oriented approach.
• Excellent communication skills, with the ability to convey technical concepts to non-technical audiences.
• Strong customer service mindset with a focus on user support and satisfaction.
• Experience supporting Microsoft-based environments, including cloud platforms.
• Working knowledge of networking fundamentals (e.g., TCP/IP, DNS, DHCP, VPNs).
• Familiarity with IT service management and ticketing systems.
• Proficiency with standard business applications (e.g., Microsoft Office suite).
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and ability to work both independently and collaboratively.
• Demonstrated interest in continuous learning and staying current with technology trends.

Education & Experience

• Bachelor’s degree in a related field or equivalent professional experience.
• Several years of experience in IT infrastructure, systems administration, or a related function.
• Experience mentoring, coaching, or leading team members is preferred.

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