Job Description

Commercial Lines Account Manager (CLAM)

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager (CLAM) to join our team. This is an exciting opportunity to work with a diverse portfolio of accounts, including contractors, manufacturing, restaurants, and generalist businesses.

Compensation Package

• Salary Range: $70,000 - $120,000 (commensurate with experience)
• Work Environment: On-site position at our Arlington Heights, IL office

Responsibilities

• Manage and service a diverse book of commercial lines accounts, including contractors, manufacturing, restaurants, and generalist businesses.
• Handle quoting for new and renewal business, with a focus on renewals (approximately 75%).
• Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
• Collaborate with team members to ensure seamless account management and client retention.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Stay informed about industry trends and regulatory changes to provide clients with the best possible advice and solutions.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: Minimum of 4 years of experience in commercial lines account management, preferably with small shop experience.
• Technical Skills: Proficiency in EPIC software is preferred.
• Soft Skills:
  • Strong multitasking abilities and organizational skills.
  • A proactive, Type A personality with a strong work ethic.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a professional team environment.
  • Stability in career history (non-job-hopping).

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