Job Description
One of our leading National clients is seeking a Commercial Lines Account Manager - who will serve as a trusted advisor to small business clients, providing consultative guidance and best in class service. The role will require working directly with our specialty practices as well as producers in a high-volume environment. The role will serve as a mentor to Assistant Account Managers.
Your Impact
- Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations
- Leveraging commercial P&C insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of small, commercial clients
- Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS accordingly
- Participating in the retention of renewal business. Interacting with producers to prepare specifications, applications, underwriting data and related information in the marketing of insurance products
- Ensuring the client has continuous and proper coverage and advising the client of any recommendations within a mutually established timeline
- Reviewing current policies and providing recommendations regarding placement options. Utilizing department workflows and a network of industry contacts to determine appropriate coverage and premiums
- Supporting the implementation of new lines of coverage by setting up accounts, collecting needed documentation, and reviewing plan details with Client and Carrier
- Executing coverage analysis as needed as well as providing the client with accurate quotation for any additional coverage’s
Successful Candidate Will Have
- 3 - 5 years’ experience of Commercial Lines client management experience
- Valid P&C brokers’ license
- College degree preferred
- Industry specific designations preferred- CISR, ARM or similar
- Proficient in insurance agency management systems, AMS 360 and Work Smart preferred
- Extensive knowledge of Commercial Lines underwriting, coverage, rate analysis/procedures
- Salary commensurate with experience
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