Job Description

About the Role:
We are working with a growing independent insurance agency in New Jersey that is seeking an Operations Manager to join their team. The Operations Manager will have overarching responsibility for all day-to-day operations. Ideal candidate has experience running the office for a small to mid-sized insurance agency, experience running a book of business, and managing account managers.

Key Responsibilities:

• Office Management- oversee the day-to-day administrative operations of the office, ensuring efficiency and compliance with company policies, and providing support to employees.
• Handle various administrative tasks for the office. Provide general administrative support to employees, including answering phones, responding to emails, and handling correspondence. Act as the main contact for office-related issues.
• Has a working knowledge of the agency management software (Vertafore).
• Improve daily organization and workflows to ensure maximum operational efficiency.
• Act as Team Lead and monitor production and monthly goals for 3 account managers and a team of 6 sales members. 
• Fosters and maintains relationships with current carriers.
• Responsible for client retention activities and engagement strategies.
• Oversees company operations along with Partners to ensure company targets for revenue and profitability are met.
• Maintains and builds trusted relationships with key customers, partners, vendors, and management.
• Supports the Partners in all aspects of the business and operations.

Skills:

• 5 + years of Operations Manager experience from an insurance agency required.
• Property & Casualty agency management system preferably Vertafore.
• Must have experience running a book of business.
• Bachelor’s Degree preferred
• Strong insurance knowledge.
• Creative problem-solving skills along with exceptional time management and attention to detail. 

Compensation Package:

• Compensation: Between $80k-$100k (based on experience) 
• Company paid health benefits

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