Job Description
Claim Director/Team Lead - Commercial Auto/Trucking Major Case Unit
Job Summary
Seeking a highly skilled and experienced Claim Director/Team Lead to oversee and manage a Commercial Auto/Trucking Major Case Unit. This role involves leading a team of claim professionals, handling high-exposure and complex bodily injury claims, and collaborating with various stakeholders to ensure effective claim resolution. The position is based in a hybrid work environment, requiring three days per week onsite at one of the office locations.
Compensation Package
- Base Salary Range: $135,000 - $190,000 per year
- Bonus Opportunity: Up to 25% annual bonus
Responsibilities
- Lead and develop a team of Technical Claim Managers and Directors to ensure high performance.
- Oversee the handling of high-exposure, complex bodily injury claims across the United States and Canada, with claim values ranging from $1M to $10M.
- Investigate and analyze complex coverage issues, draft coverage letters, and implement claim resolution strategies.
- Manage litigation, including selecting and directing defense counsel, and independently handle mediations and trials for complex claims.
- Collaborate with Underwriting to address developments impacting product lines.
- Present cases to senior leadership, including Vice Presidents and Executive Vice Presidents, articulating strategies and recommendations effectively.
- Handle special projects and additional duties as assigned.
Qualifications/Requirements
- Bachelor’s degree in business administration, insurance, or a related field, with 8+ years of relevant legal or insurance experience in commercial transportation claims.
- Alternatively, a Juris Doctorate with 5+ years of transportation/insurance defense litigation experience will be considered.
- Proven claim handling and leadership experience in trucking, bus, and/or commercial auto claims or litigation is preferred.
- Strong ability to manage and develop a team of skilled claim professionals.
- Expertise in proactive claim handling, including investigation, attorney management, and resolution.
- Superior written and oral communication skills to effectively interact with insureds, underwriters, claimants, and other professionals.
- Highly organized with the ability to prioritize and manage deadlines effectively.
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