Job title: CGL Claims Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Claims Manager
Location: Scottsdale, AZ
Job published: 11/24/2025
Job ID: 146695

Job Description

CGL Claims Manager

Job Summary

Seeking a highly skilled and experienced CGL Claims Manager to join a team. The CGL Claims Manager will oversee the entire claims process, ensuring compliance with best practices, managing financial performance, and leading a team of professionals. This position requires a strong background in commercial general liability claims handling, technical expertise, and leadership capabilities.

Compensation Package

  • Salary Range: $125,000 - $145,000 annually
  • Comprehensive benefits package, including:
    • Paid Parental Leave (Childbirth Recovery Leave and Primary Caregiver Leave)
    • Medical, Dental, and Vision coverage options
    • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
    • 401(k) program, profit sharing, and stock purchase plan

Responsibilities

  • Manage the full employment cycle for direct reports, including recruiting, onboarding, training, mentoring, performance management, and terminations.
  • Conduct regular file reviews and audits to ensure compliance with best practices.
  • Control departmental expenses within established guidelines.
  • Strategize and provide guidance to technical staff to achieve consistent, positive financial results.
  • Utilize technology and data to monitor financial and performance trends.
  • Lead various projects to achieve departmental goals, such as cost management, quality assurance, and training initiatives.
  • Participate in the interviewing process for potential new hires.
  • Handle complex claims involving sensitive or confidential information as needed.
  • Review and approve coverage letters, regulatory responses, and Large Loss Reports.
  • Perform other duties as assigned.

Qualifications/Requirements

  • Minimum of 12 years of insurance experience, with significant expertise in commercial general liability claims handling.
  • Intermediate proficiency in Microsoft Office.
  • Experience with Guidewire ClaimsCenter is a plus.
  • Bachelor’s degree (B.A.) from a four-year college or university, or equivalent combination of education and experience.
  • CPCU, AIC, or other insurance-related certifications are preferred.

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