Job Description

Commercial Lines CSR

Job Summary

Seeking a dedicated and experienced Commercial Lines Customer Service Representative (CSR) to join a team. This role offers the opportunity to work in a collaborative and supportive environment with a small agency feel and a strong company culture. The ideal candidate will have a proven track record in commercial lines insurance, with expertise in handling a variety of accounts, particularly in transportation.

Compensation Package

• Salary Range: $52,000 - $65,000 annually, depending on experience (DOE)

Responsibilities

• Manage daily client service tasks, including billing, change requests, certificates, claims reporting, and manual renewals.
• Occasionally remarket and quote new pieces of business.
• Handle new and renewal business quoting.
• Provide exceptional customer service to maintain and strengthen client relationships.

Qualifications/Requirements

• Licensure/Designations: Property & Casualty (P&C) license required.
• Experience: Minimum of 2-3 years of commercial lines experience; 3+ years preferred.
• Software Proficiency: EPIC software experience is mandatory.
• Account Expertise: Generalist experience with a strong preference for candidates with transportation account knowledge.
• Skills: Strong organizational and communication skills, with the ability to manage multiple tasks effectively.

#LI-KD1