Job Description

Condo Account Manager

Job Summary

Seeking a highly skilled and experienced Condo Account Manager to join a growing team. The ideal candidate will have a strong background in property and casualty insurance, with a preference for those experienced in condominium accounts. This position offers an opportunity to work in a collaborative and supportive environment with a team of seasoned professionals.

Compensation Package

• Salary Range: $70,000 - $100,000 annually
• 401(k)

Responsibilities

• Provide exceptional client-facing service for condominium accounts, ranging from small HOA accounts to larger high-rise properties.
• Handle all standard account management duties, including claims processing, quoting, certificates, renewals, and working with both preferred carriers and surplus lines.
• Primarily focus on renewal business, with some involvement in quoting new business.
• Collaborate with a team of 10 professionals to manage a $15 million premium book of business.
• Participate in hands-on training and contribute to a team-oriented culture that values knowledge sharing and collaboration.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: Minimum of 7 years in account management, with a strong preference for candidates with condominium account experience.
• Software Proficiency: Familiarity with HawkSoft or similar agency management software.
• Work Environment: Onsite work is highly preferred, with a hybrid option available (3 days in-office) after a 3-6 month onsite training period, depending on experience.
• Soft Skills:
  • Independent worker with minimal need for supervision.
  • Strong team player who values collaboration and knowledge sharing.
  • Exceptional work ethic and dedication to client satisfaction.
  • Empathy and a genuine care for customer needs.

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