Job Description

Job Summary

Join a growing team focused on underwriting and managing new and existing relationships with independent agents and brokers to generate new business opportunities, specifically in workers' compensation for mid-market clients. This newly created role supports expansion efforts in Indiana, with a strong emphasis on developing and maintaining agency relationships to drive growth and retention.

You’ll serve as the acting underwriter with authority on both renewals and new business, contributing directly to strategic initiatives. The ideal candidate brings an entrepreneurial mindset and a passion for building partnerships. This is a fully remote position, with a preference for candidates based in or near Indianapolis.

Marketing Responsibilities:

1. Establishes new agency partner relationships and works to increase new applications for workers’ compensation insurance policies within the assigned territory.
2. Meets regularly with new and existing key agents and those identified as high potential to build relationships and collects competitive intelligence on other carriers.
3. Fosters and maintains effective business relationships with internal and external customers/coworkers in order to attract and retain profitable business.
4. Develops and executes marketing strategies to promote the Company's products to brokers and agents.
5. Monitors market trends and competition to identify opportunities for product enhancements and marketing strategies.
6. Organizes and participates in marketing initiatives, including presentations, industry events, and broker/agent meetings to showcase products and services.
7. Educates agents about the benefits of standalone workers’ compensation programs and performs reviews on existing account programs and identifies the needs/wants from the agency. Quantifies agents’ performance and proactively works to improve agency performance.
8. Facilitates services, such as claims reviews and loss prevention meetings, with SFM prospects and policyholders.

Underwriting Responsibilities

1. Evaluates and analyzes new and renewal business in accordance with Company underwriting guidelines and risk appetite. Collaborates with agents, brokers and clients to obtain necessary information and clarify details. 
2. Partners with internal business partners, such as loss prevention, premium audit and actuaries to effectively underwrite a profitable book business to ensure exposures are thoroughly evaluated when making mid-term policy changes and reviewing renewals.
3. Maintains and monitors entire underwriting book of business to achieve premium volume and loss ratios consistent with company goals and objectives.
4. Provides premier customer service to all customers and complies with customer service standards. Responds promptly to resolve complaints or problems.  Adheres to partnership agreements with business service teams.

What We'll Love About You

• Bachelor’s degree in insurance, finance, risk management, marketing, business or related field; in lieu of a Bachelor’s degree, or 4 years of suitable work experience will be accepted.
• Four or more years’ experience in a sales/marketing role, preferably in the field of insurance
• Experience underwriting commercial property/casualty insurance policy’s, preferred.
• Agency experience is a plus.
• Professional insurance designations (CPCU, CIC, ARM) is a plus.
• Excellent marketing skills and firm understanding as to how to develop new business.
• Demonstrated success underwriting commercial property/casualty insurance is preferred.
• Strong working knowledge of state applicable Workers’ Compensation rules and regulations is a plus.
• Knowledge of insurance rating, structure, forms, and coverages.
• Demonstrates an entrepreneurial spirit.
• Strong math skills to calculate and evaluate policy premiums and loss ratios.
• Strong problem-solving and decision-making skills.
• Exceptional verbal and written communication skills with ability to deliver superior customer service.
• Ability to manage difficult conversations with diplomacy and tact.
• Develops and maintains knowledge of company policies and industry laws and regulations
• Strong analytical skills with attention to detail.
• High-level interpersonal, presentation, and negotiation skills, including the ability to affirmatively close sales.
• Able to travel with occasional overnight travel.
• Strong computer skills (preferably in Microsoft Word, Excel, and Outlook).
• Familiarity with digital marketing strategies and tools is beneficial.
• Strong time-management skills with the ability to meet deadlines and effective dates.
• Must be able to work independently and with a team.
• Valid drivers license.

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