Job Description

Personal Lines Account Manager
Union, NJ | Full-Time | In-Office
$65,000 – $80,000 | 2+Years of Experience Preferred

About the Client:
We’re working with a small, independent, family-owned insurance agency located in Union, NJ. With a total book of business around $60M, the agency offers a professional, tight-knit environment that emphasizes personal service and long-term relationships—without the red tape of a large corporate structure.

Position Overview:
Our client is seeking an experienced Personal Lines Account Manager to join their team. This role will be responsible for managing a book of personal lines business consisting of approximately 80% standard accounts and 15–20% private client business. The ideal candidate will be comfortable handling all aspects of account servicing and maintaining strong relationships with both clients and carriers.

Key Responsibilities:

• Manage a personal lines book valued at approximately $500K–$600K

• Handle day-to-day account management (A–Z, excluding billing)

• Process policy changes, endorsements, renewals, and certificates

• Provide high-touch service to both standard and private clients

• Accurately document activities and maintain records in AMS360

• Occasionally assist with quoting and onboarding of new business

• Maintain strong relationships with carriers and clients

• Collaborate with internal team members to ensure exceptional service

Qualifications:

• 2+ years of experience in personal lines account management

• Experience working with both standard and private client accounts

• AMS360 experience highly preferred

• Prior experience with multiple carriers

• Strong organizational and client communication skills

• Active P&C License required

Schedule:

• Monday through Friday, 5 days in-office (Union, NJ)

Compensation:

• Salary range of $65,000 – $80,000 (based on experience)

• Benefits 100% covered for employee

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