Job Description

Job Title: Commercial Insurance Account Manager

Job Summary

We are seeking a highly motivated and detail-oriented Commercial Insurance Account Manager to join our dynamic and inclusive team. In this role, you will serve as a key liaison between clients and insurance providers, ensuring optimal coverage, excellent service, and long-term relationship building. The ideal candidate is an expert in account management who thrives on providing tailored solutions and delivering exceptional customer experiences. Join us in a collaborative work environment where your skills, insights, and innovative ideas will be highly valued.

Responsibilities

• Serve as the primary point of contact for a portfolio of commercial insurance clients, maintaining strong, positive relationships.
• Analyze client insurance needs, recommend appropriate coverage options, and present tailored solutions.
• Facilitate policy renewals, endorsements, and mid-term changes with a focus on accuracy and timeliness.
• Collaborate with insurance carriers to negotiate terms, pricing, and coverage enhancements for clients.
• Review policy documents for accuracy and ensure proper documentation is maintained in compliance with regulatory and company standards.
• Respond promptly to client inquiries, resolve issues, and provide exceptional service that exceeds expectations.
• Work closely with internal teams, such as underwriters and claims specialists, to manage client accounts effectively.
• Educate clients on risk management strategies and new insurance products or services.
• Proactively identify cross-selling opportunities for additional products or coverage expansions.
• Maintain up-to-date knowledge of industry trends, regulations, and competitive products.

Qualifications/Requirements

• Proven experience as an Account Manager in the commercial insurance industry, or equivalent role.
• Previous Real Estate and Commercial Property experience is required.
• Strong understanding of commercial insurance products, coverages, and risk management strategies.
• Exceptional communication, negotiation, and interpersonal skills, with a focus on customer service excellence.
• Highly organized with the ability to manage multiple client accounts and deadlines simultaneously.
• Proficient in insurance management systems and office productivity tools.
• Holds an active P&C (Property and Casualty) insurance license.

Compensation Package

• Compensation: Between $80k-$100k (based on experience).
• Competitive benefits package, paid time off, professional development opportunities, etc.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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