Job title: Employee Benefits Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Grand Rapids, MI
Job published: 06/04/2025
Job ID: 137409

Job Description

Job Summary

We are seeking an Employee Benefits Account Manager to join our dynamic team. The ideal candidate will be responsible for managing and servicing a portfolio of employee benefits accounts, ensuring client satisfaction, and promoting the overall growth of the business.

Responsibilities

  • Act as the main point of contact for a portfolio of employee benefits accounts
  • Build and maintain strong, long-lasting client relationships
  • Understand client needs and objectives to ensure their satisfaction and retention
  • Collaborate with internal teams to deliver high-quality service to clients
  • Conduct regular account reviews to assess client satisfaction and identify areas for improvement
  • Stay updated on industry trends and best practices to provide clients with innovative solutions
  • Provide support in the development of employee benefits strategies and plans
  • Ensure compliance with relevant regulations and company policies

Qualifications/Requirements

  • At least 3 years of relevant insurance industry experience required
  • Strong understanding of employee benefits products and services
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Detail-oriented with strong problem-solving abilities
  • Knowledge of relevant laws and regulations related to employee benefits
  • Holds an active L&H (Life and Health) insurance license

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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