Job Description
Job Summary
We are seeking a dynamic and experienced Commercial Insurance Account Manager to join our team. The successful candidate will be responsible for managing and maintaining a portfolio of commercial insurance accounts, ensuring the highest level of customer satisfaction and retention.
Responsibilities
- Serve as the main point of contact for commercial insurance clients, addressing their inquiries and providing exceptional customer service.
- Develop and maintain strong relationships with clients, understanding their insurance needs and providing appropriate solutions.
- Collaborate with insurance underwriters to negotiate terms and coverage options for clients.
- Prepare and present insurance proposals to clients, outlining coverage options and pricing.
- Monitor clients' insurance policies, ensuring accurate documentation and timely renewal processes.
- Keep abreast of industry trends and changes in insurance policies to provide clients with updated information.
- Collaborate with internal teams to resolve any client issues or concerns in a timely and professional manner.
Qualifications/Requirements
- Holds an active P&C (Property and Casualty) insurance license.
- CRIS insurance designation preferred.
- Experience servicing generalist or construction accounts in the middle to large market space.
- At least 2 years of relevant insurance industry experience required.
- Previous experience servicing accounts over $100k in premium - required.
- In-depth knowledge of commercial insurance products, coverages, and regulations.
- Strong customer relationship management and negotiation skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using insurance management software or CRM systems.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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