Job title: Insurance Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager Underwriter
Location: East Lansing, MI
Job published: 05/07/2025
Job ID: 135442

Job Description

The Insurance Account Manager is responsible for developing and maintaining strong relationships with it's clients by providing expert guidance on liability, property, and workers’ compensation coverages. This role serves as a key representative of the organization, ensuring members are well-informed and supported through personalized service, ongoing communication, and collaboration with internal teams.

Compensation:

  • $75,000 - $95,000/year
  • Annual bonus potential of up to $10,000
  • 100% employer-paid benefits
  • 401(K) with company match
  • Competitive PTO package

Requirements:

  • Bachelor’s degree in Risk Management, Insurance, or a related field (or equivalent experience).
  • Minimum of five (5) years of experience in risk management or property and casualty insurance.
  • Demonstrated knowledge of the P&C insurance industry with at least five (5) years of relevant experience.
  • Must obtain and maintain a Michigan Resident Producer/Agent License in Property & Casualty within three (3) months of hire.
  • Must be able to travel by car throughout the assigned territory, including up to four hours in a single day.
  • Strong verbal and written communication skills across various platforms (in-person, phone, video, email).
  • Highly organized with strong attention to detail.
  • Proven ability to establish and maintain positive working relationships with clients.
  • Capable of working collaboratively with internal departments across the organization.
  • Comfortable delivering formal presentations to both small and large audiences.

Key Responsibilities:

  1. Conduct at least one in-person visit per calendar year with clients to explain liability, property, and workers’ compensation coverage options, including pricing proposals.
  2. Represent the company at various events, including member outings, conferences, and seminars, to strengthen relationships with clients and promote the organization’s products and services.
  3. Deliver professional presentations and respond to inquiries with a high level of subject matter expertise across various audience sizes.
  4. Maintain accurate and timely records in tracking systems (CRM).
  5. Coordinate with Underwriting, Risk Control, and Claims departments to ensure comprehensive service and support for members.
  6. Actively pursue professional development opportunities and contribute to continuous improvement efforts to enhance job performance.
  7. Perform additional duties as assigned by the Associate Administrator.

#LI-PR1

#LI-MW1

INDTJG-CTT

Apply with indeed
File types (doc, docx, pdf, rtf, png, jpeg, jpg, bmp, jng, ppt, pptx, csv, gif) size up to 5MB