Job Description
Job Summary
We are seeking a dedicated and detail-oriented Benefits Associate Account Manager to join our team. In this role, you will be responsible for providing exemplary customer service to clients, managing their benefit accounts, and assisting with administrative duties. The ideal candidate should have strong organizational skills, attention to detail, and a passion for helping others.
Responsibilities
- Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner
- Manage and administer employee benefit accounts, including health insurance, retirement plans, and other reward programs
- Assist clients with benefit enrollment, claims processing, and resolving any issues that may arise
- Collaborate with internal teams to ensure accurate and efficient delivery of services to clients
- Maintain accurate records and documentation for client accounts
- Stay up to date with industry regulations and compliance requirements to ensure all benefits programs are in compliance with legal standards
- Assist with administrative tasks such as data entry, reporting, and preparing client communications
Qualifications/Requirements
- At least 1 year of benefits experience is required
- An active L&H (Life and Health) License is required
- Strong organizational and time management skills
- Excellent communication and interpersonal abilities
- Proficiency in Microsoft Office suite and experience with CRM software
- Ability to multitask and work effectively in a fast-paced environment
- Attention to detail and accuracy in data management
Compensation Package
- Compensation: Between $45k-$60k (based on experience)
- Competitive benefits package, paid time off, professional development opportunities, etc.
- Remote work schedule available
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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