Job Description
Job Summary
We are seeking a dynamic and experienced Commercial Lines Account Manager to join our team. The ideal candidate will have a strong background in providing exceptional client service and support within the commercial insurance industry. This role will involve managing a portfolio of commercial clients, cultivating strong relationships, and ensuring that their insurance needs are met.
Responsibilities
- Act as the primary point of contact for a portfolio of commercial clients, providing outstanding customer service and support
- Build and maintain strong relationships with clients, understanding their insurance needs and providing appropriate solutions
- Collaborate with insurance carriers to obtain quotes, negotiate terms, and prepare comprehensive insurance proposals for clients
- Review and analyze insurance policies to ensure accuracy and completeness, making recommendations for necessary adjustments
- Assist clients with claims processing and provide guidance throughout the claims resolution process
- Stay informed about industry trends, changes in regulations, and new insurance products to provide clients with up-to-date information and advice
- Collaborate with the sales team to identify opportunities for account rounding and cross-selling of additional insurance products
- Ensure compliance with all insurance regulations and company policies
Qualifications/Requirements
- Proven experience in a similar role within the commercial insurance industry
- Strong knowledge of commercial insurance products, coverages, and underwriting processes
- Excellent customer service and communication skills
- Ability to build and maintain strong client relationships
- Proficiency in insurance agency management systems and Microsoft Office suite
- Detail-oriented with strong organizational and time management skills
- Demonstrated ability to work effectively in a team environment and contribute to a positive work culture
- Holds an active P&C (Property and Casualty) License
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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