Job Description

Job Summary

We are seeking a motivated and skilled Commercial Insurance Customer Service Representative to join our team. The ideal candidate will have a strong background in insurance, exceptional customer service skills, and the ability to handle commercial insurance accounts with professionalism and efficiency.

Responsibilities

• Serve as the primary point of contact for commercial insurance clients, providing exceptional customer service and addressing inquiries and issues promptly and effectively.
• Manage and process policy changes, endorsements, and renewals for commercial insurance accounts.
• Collaborate with account managers and underwriters to provide comprehensive insurance solutions tailored to clients' needs.
• Assist in preparing insurance quotes and proposals for new and existing clients.
• Maintain accurate client records, documentation, and communication in compliance with industry regulations.

Qualifications/Requirements

• Minimum of 2 years of experience in a similar role within the insurance industry.
• Strong understanding of commercial insurance products, coverages, and regulations.
• Excellent communication and interpersonal skills, with a focus on building and maintaining strong client relationships.
• Proficiency in insurance management systems and Microsoft Office suite.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• An active P&C (Property and Casualty) insurance license is preferred.
• Previous independent agency experience.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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