Job Description

Overview
We are seeking a dedicated Employee Benefits Technical Assistant to join our team. The ideal candidate will have strong technical skills and the ability to support our employee benefits programs. This position plays a vital role in ensuring that our employees have access to a comprehensive range of benefits and support services.

Responsibilities
- Utilize technical skills to provide support for employee benefits programs
- Assist in the management of benefit plans, including medical and voluntary benefits
- Collaborate with the HR team to ensure accurate and timely processing of benefit-related information
- Maintain accurate records and documentation related to employee benefits
- Support the implementation of new benefit programs and system enhancements
- Provide technical assistance to employees regarding benefits enrollment and usage

Qualifications
- Demonstrated experience as an Account Assistant with a strong understanding of employee benefits programs
- Proficiency in AMS systems such as Applied EPIC 
- Knowledge of Benefits: 2-100 Lives and Benefits: Medical & Voluntary
- Strong attention to detail and ability to work with sensitive and confidential information
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Prior experience in a technical support role within a benefits department is a plus

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