Job Description

Commercial Lines Account Executive / Assistant Underwriter:

Key Responsibilities:

1. Account Management and Client Support:

   • Assist account executives and producers in managing a portfolio of commercial clients.
   • Serve as a primary point of contact for clients, responding to inquiries and providing policy details, endorsements, and updates.
   • Ensure timely and accurate preparation of insurance proposals, certificates of insurance, and renewals.
   • Build and maintain relationships with clients to ensure retention and satisfaction.

2. Underwriting Assistance:

   • Support the underwriting process by gathering and analyzing necessary documentation, including applications, risk data, and financial statements.
   • Assist in preparing underwriting submissions to carriers and ensure the accuracy of all documentation.
   • Work with underwriters to evaluate the insurability of risks and help negotiate terms, coverage, and pricing with insurers.
   • Perform risk assessments and ensure all policy details are in line with client needs and carrier guidelines.

3. Policy Issuance and Documentation:

   • Help create and issue insurance policies and endorsements, ensuring accuracy and compliance with company and regulatory standards.
   • Manage policy renewals, updates, and cancellations in a timely and efficient manner.
   • Review contracts and insurance terms to ensure they align with client agreements and business needs.

4. Data Entry and Recordkeeping:

   • Maintain detailed and accurate client records, policy documentation, and underwriting files in the company’s CRM or policy management system.
   • Ensure all client and policy information is up-to-date, organized, and easily accessible.
   • Perform data entry tasks related to renewals, quotes, and other client interactions.

5. Risk Assessment and Analysis:

   • Assist in assessing the risk factors associated with potential clients or renewals and work alongside senior underwriters to determine appropriate coverage and pricing.
   • Analyze insurance proposals and provide input on the best coverage options based on the client’s specific business needs.

6. Collaboration and Coordination:

   • Work closely with producers, account executives, and underwriters to ensure client needs are met and policies are appropriately underwritten.
   • Coordinate with insurance carriers to obtain quotes and additional information, ensuring smooth and efficient underwriting and placement of policies.

7. Compliance and Quality Control:

   • Ensure compliance with state regulations, company policies, and industry standards.
   • Review policies and paperwork to ensure accuracy, completeness, and compliance with all legal and underwriting requirements.

8. Client Retention and Up-selling:

   • Assist in identifying opportunities to up-sell additional coverage or services to existing clients.
   • Participate in regular client meetings and reviews to ensure client satisfaction and identify potential coverage gaps.

Qualifications:

• Bachelor’s degree in business, finance, insurance, or a related field (preferred).
• Previous experience in commercial insurance or underwriting is highly desirable (1-3 years).
• Knowledge of commercial insurance products, including property, liability, workers’ compensation, and business interruption coverage.
• Insurance license (preferred, or willingness to obtain one).
• Strong communication and interpersonal skills to build and maintain relationships with clients and carriers.
• Detail-oriented with excellent organizational and time management skills.
• Proficiency with office software (Microsoft Office Suite) and insurance management systems (CRM or policy management software).
• Ability to work under pressure, manage multiple tasks, and meet deadlines.

Skills & Competencies:

• Analytical thinking and problem-solving abilities.
• Strong customer service orientation with a proactive approach to addressing client needs.
• Ability to collaborate effectively with teams, including producers, underwriters, and service staff.
• Excellent written and verbal communication skills.
• High level of professionalism, confidentiality, and integrity.

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