Job Description

The Claims Associate plays a key role in supporting our agency, by assisting with the reporting, investigation, and management of auto, property, general liability, and workers' compensation claims. This position will involve coordinating with claim adjusters and Third-Party Administrators (TPAs) to ensure accurate and timely claims reporting across all our divisions. This role reports directly to the Claims Director at our agency. 

This is a hybrid role with a 4/1 work schedule (4 days remote, 1 day in-office). Some travel (less than 15%) may be required for off-site meetings, client visits, site inspections, and conferences. The salary range for this position is $55,000 to $70,000.

Primary Responsibilities:

• Communicate with insurance adjusters and TPAs to ensure timely and accurate claim reporting in accordance with industry and company standards.
• Evaluate claims and recommend appropriate actions, including medical, indemnity payments, and other resolutions.
• Gather necessary documents for the investigation and subrogation of General Liability (GL) and property claims.
• Assist with tracking compliance incidents and other duties related to GL, Property, Auto, and Workers’ Compensation insurance.
• Track and manage final vendor invoices for property claims and clinic invoices for CCIP claims.
• Collect property claim estimates from adjusters for review and approval.
• Analyze claim data and trends in systems like Luminos and TREO.
• Generate and provide regular reports to our agency. 
• Track open and closed claims on a daily basis to ensure accurate documentation.
• Participate in claims strategy and review meetings.
• Assist with claims reporting as needed.
• Perform other related duties as assigned.

What You Bring to Us:

• A Bachelor’s Degree.
• 2-3 years of experience in General Liability, Property, or Workers' Compensation claims.
• Strong organizational skills, with the ability to multitask efficiently and independently while maintaining attention to detail.
• Excellent interpersonal skills and the ability to maintain a positive and professional attitude.
• Self-motivated with strong time management skills and the ability to work in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to travel regionally for construction site visits and client meetings as needed.

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