Personal Lines Senior Client Manager/Team Lead

Job Summary

Seeking a highly motivated and experienced Personal Lines Senior Client Manager/Team Lead to join a dynamic team. This role is integral to supporting the Account Executive in managing client relationships and ensuring client retention. The successful candidate will oversee a high-volume book of personal lines insurance business, providing exceptional service and fostering strong client relationships.

Compensation Package

• Salary: $65,000 - $70,000 annually
• Benefits: Comprehensive benefits package, including 401(k)
• Work Environment: In-office role with no travel required

Responsibilities

• Manage a high-volume book of personal lines insurance business, ensuring timely and accurate completion of all tasks.
• Build and maintain strong client relationships, providing exceptional service and advocacy.
• Handle renewals, service requests, claims, billing, and new policies.
• Maintain a thorough understanding of market appetites, underwriting guidelines, and submission procedures.
• Review applications, policies, endorsements, and audits for accuracy.
• Conduct loss/claim analysis and prepare summaries.
• Coordinate expiration lists with the department manager to secure renewal business information.
• Identify opportunities for cross-selling and upselling insurance products.

Qualifications/Requirements

• Bachelor’s degree or equivalent work experience (preferred).
• Minimum of 3-7 years of experience in Personal Lines Account Management.
• Active Property & Casualty License (required).
• Valid driver’s license and insurance (required).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with Applied/Epic or similar agency management software (preferred).
• Strong organizational and multitasking skills with the ability to prioritize and meet deadlines.
• Excellent written and verbal communication skills, with the ability to actively listen and problem-solve independently.
• Self-motivated, detail-oriented, and able to maintain a professional demeanor and positive attitude.

#LI-MB6

VP, Commercial Lines

Job Summary

Looking for a highly skilled Vice President, Commercial Lines. This role supports customers and the brokerage team by providing exceptional customer service and acting as a broker representing the buyer. 

Salary

• $150,000 to $175,000+/year 
• Comprehensive benefits package

Job Description

• Strong Underwriting, Finance, or Legal background preferred.
• Lead and direct a dedicated team to ensure seamless service.
• Assist clients with navigating their options and making informed coverage decisions.
• Spearhead marketing initiatives.
• Develop and execute underwriting strategies to achieve profitability, growth, and portfolio management objectives.
• Manage and mentor underwriting staff, ensuring technical excellence and adherence to company standards.
• Collaborate with actuarial, claims, legal, and distribution partners to design innovative risk solutions for clients and brokers.
• Build and maintain strong relationships with brokers, clients, and industry partners.
• Monitor market trends, regulatory developments, and emerging risks to inform underwriting decisions.
• Provide authority guidance, referrals, and support for complex underwriting decisions.

Requirements

• Bachelor’s degree and advanced degree (JD, CPA, MBA) required.
• Minimum of 7-10 years of professional experience, with insurance industry experience a plus.
• Superior Communication skills, attention to detail
• Comfort negotiating directly with underwriters
• Superior skills with MS Office, specifically MS Excel

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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Sales Manager

Job Summary

Seeking a highly motivated and experienced Sales Manager to join a dynamic team. This is an onsite role, offering an exciting opportunity to lead and grow a team of sales professionals in a fast-paced, high-volume call center environment. The ideal candidate will have a strong background in personal lines insurance, hold a 220 license, and possess exceptional leadership and strategic management skills.

Compensation Package

• Competitive base salary
• Performance-based bonus structure
• Comprehensive benefits package

Responsibilities

• Monitor and analyze key performance indicators (KPIs) to ensure team success and identify areas for improvement.
• Develop and implement effective sales strategies to drive performance and achieve business goals.
• Recruit, hire, and onboard new team members to support team growth.
• Provide ongoing training, coaching, and mentorship to enhance team performance and professional development.
• Collaborate with leadership to align sales strategies with overall company objectives.
• Ensure a high level of customer satisfaction by maintaining quality standards in all sales interactions.

Qualifications/Requirements

• Active 220 insurance license is required.
• Proven experience in personal lines insurance, with a strong understanding of the industry.
• Demonstrated success in a management role, preferably in a high-volume call center environment.
• Exceptional leadership and team-building skills, with the ability to inspire and motivate a sales team.
• Strong analytical skills to monitor KPIs and implement data-driven strategies.
• Excellent communication and interpersonal skills.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

#LI-KR1

VP of Transportation Insurance – Wholesale/MGA

Job Summary
An established wholesale/MGA organization is seeking a strategic and experienced VP of Transportation Insurance to lead a seasoned team. This role requires a hands-on leader who can drive growth, ensure efficient operations, and strengthen carrier relationships within the transportation sector. The ideal candidate will be a “player/coach” who provides both leadership and active participation in daily operations while focusing on service standards and turnaround times.

Compensation Package

• Compensation: Between $130K - $165K+ (depending on experience).
• Competitive benefits package, paid time off, professional development opportunities, etc.
• Remote work schedule available.

Responsibilities

• Lead and manage a team of experienced professionals, providing mentorship, performance management, and career development support.
• Hire, train, and develop staff to maintain a high-performing, collaborative work environment.
• Ensure departmental service standards are met, with particular attention to turnaround time and quality of work.
• Prepare and manage annual budgets, including premium, income, expenses, and salary allocations; monitor performance against goals.
• Analyze underwriting metrics to identify areas of improvement and development opportunities.
• Review underwriting results to determine improvement plan and new business opportunities to increase the quality of the book of business.
• Cultivate new transportation carrier relationships to expand market capacity and strengthen product offerings.
• Oversee product enhancements aligned with industry trends and long-term profitability goals.
• Conduct quality control audits of assigned accounts and ensure compliance of all underwriting policies and regulations.
• Recommend process improvements to increase productivity, profitability, and operational efficiency.
• Support new business development by identifying opportunities, writing new business, and maintaining agency relationships.
• Willingness/ability to travel as needed for client meetings and business engagements.

Qualifications/Requirements

• Minimum of 7 years of Commercial Transportation underwriting experience required.
• Prior leadership experience with direct reports is required.
• Bachelor’s degree in Insurance, Risk Management, or a related field preferred.
• Professional designations (e.g., CPCU, ARM, MS/MA) strongly preferred.
• Must have experience working within an MGA environment.
• Active E&S license, or willingness to obtain upon hire.
• Proficiency with Microsoft Office and carrier systems; ability to adapt quickly to new applications.
• Strong analytical, organizational, and communication skills.
• Proven ability to manage multiple priorities in a fast-paced, results-driven environment.
• Customer-focused with strong problem-solving and decision-making skills.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#Remote
#LI-RM10

Commercial Insurance Service/Department Manager

Hybrid - Hamilton Township, NJ

Job Summary
Seeking a dynamic Commercial Insurance Department Manager to join our client's team and drive the growth of the department. Reporting to the COO, you will be responsible for overseeing the CL Account Management Department, managing a team of 15-20 employees.  

Responsibilities
- Direct and supervise the day-to-day operations of the Commercial Lines Department
- Lead and manage a team of 15-20 employees, including training, performance evaluations, and team development
- Service a book in premium, ensuring exceptional customer service and satisfaction
- Handle new and renewal business quoting, including negotiating terms and conditions
- Develop and implement strategies to grow and retain business, meeting and exceeding revenue targets
- Foster strong relationships with key stakeholders, including carriers, clients, and underwriters
- Collaborate with senior management to develop and implement departmental goals and objectives

Qualifications/Requirements
- 10+ years of proven experience in the insurance industry with a focus on commercial lines
- Active P&C (Property & Casualty) license in good standing
- Proficiency in EPIC software and other relevant industry tools - required
- Strong leadership, interpersonal, and communication skills
- Proven track record of effectively managing a large book of business
- Ability to thrive in a fast-paced, deadline-driven environment
- Strategic thinking and problem-solving abilities

Compensation Package
- Excellent opportunities for professional growth and advancement.
- Competitive compensation: Between $100k-$150k (based on experience).
- Paid time off and company holidays.
- Comprehensive benefits package, including health, dental, vision, 401(k), and more.

- Hybrid work schedule available after training

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#LI-hybrid