Software Support Specialist

Job Summary

Seeking a detail-oriented Software Support Specialist to join a team. This role will focus on the technical setup, configuration, and support of Employee Navigator and related benefits platforms. The ideal candidate will have a strong background in system administration, data integration, and troubleshooting, with the ability to deliver a seamless experience for both internal stakeholders and external clients.

The Systems Specialist will be responsible for managing technical onboarding processes, resolving complex system issues, and ensuring accurate configuration of benefits systems. This individual will also provide ongoing client support, document processes, and contribute to the continuous improvement of technical workflows. Success in this role requires a proactive approach to problem-solving, excellent communication skills, and the ability to adapt in a fast-paced environment.

Responsibilities

• Configure and maintain Employee Navigator and other benefits administration platforms, including initial setup and ongoing updates.

• Provide hands-on technical support and troubleshooting for system issues, ensuring timely resolution for clients and internal teams.

• Manage data integrations, file feeds, and system connections between Employee Navigator and carrier/HRIS platforms.

• Conduct system testing and quality assurance to verify accurate functionality and data flow.

• Collaborate with cross-functional teams to understand requirements and implement technical solutions.

• Maintain detailed documentation of system setups, processes, and troubleshooting steps.

• Support training initiatives by guiding team members and clients on platform functionality and best practices.

Requirements

• Proven experience with Employee Navigator or similar benefits administration/onboarding platforms.

• Strong technical background in system setup, configuration, and support.

• Familiarity with data integration, file feeds, and database management concepts.

• Excellent problem-solving and analytical skills to resolve complex technical issues.

• Strong interpersonal and communication skills for effective collaboration with clients and colleagues.

• Experience in the insurance or benefits administration space preferred.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

Application Developer

Job Summary

Seeking a skilled and motivated Application Developer to join a dynamic team.

Compensation Package

• Base Salary: $80,000–$95,000 (commensurate with experience)

Responsibilities

• Design, develop, and maintain applications across multiple platforms.
• Collaborate with team members through pair-programming, Agile ceremonies, and code reviews.
• Build and maintain automated tests to ensure the delivery of high-quality production applications.
• Translate design specifications into scalable and user-friendly applications.
• Research and recommend new tools, frameworks, and methodologies to enhance development processes.

Qualifications/Requirements

• Bachelor’s degree in IT or a related field.
• A minimum of 3 years of experience with modern web development frameworks such as HTML, JavaScript, CSS, Ruby/jRuby, Java, ColdFusion, or System i programming.
• Familiarity with Test-Driven Development (TDD), Behavior-Driven Development (BDD), and version control systems like Git is preferred.
• Strong problem-solving skills with the ability to work independently and collaboratively in a team environment.
• Knowledge of the insurance or financial services industry is a plus.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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Senior Data Analyst

Job Summary

A fast-growing technology company is seeking a Senior Data Analyst to join a team. This role will play a key part in turning complex data into actionable insights that drive strategic decisions, revenue growth, pricing optimization, and process improvements across the business. You’ll partner with product, finance, and marketing stakeholders to deliver high-impact analytics that shape the company’s future.

About the Role

Your expertise will help uncover opportunities, simplify complex problems, and provide insights that maximize business performance.

In this position, you will:

• Develop, implement, and maintain advanced analytics systems to transform data into clear, actionable insights.

• Analyze large and complex datasets to identify trends, growth opportunities, and areas for operational efficiency.

• Deliver progress updates and recommendations to management based on analytical findings.

• Create comprehensive reports, visualizations, and dashboards that support decision-making across the organization.

• Build and maintain pipelines for data cleaning, transformation, and integration.

• Partner with cross-functional teams to understand analytical needs and deliver tailored solutions.

• Perform advanced analysis in Excel using formulas, VLOOKUP, and pivot tables.

• Collaborate closely with stakeholders to align analytics outputs with broader business objectives.

About You

You bring strong analytical capabilities, excellent communication skills, and a proven ability to collaborate across teams.

Qualifications:

• Experience with cloud platforms such as AWS, Microsoft Azure, Snowflake, Databricks, or Google Cloud.

• Hands-on experience applying predictive and descriptive analytics in project settings.

• Strong organizational, planning, and project management skills.

• Proven ability to manage multiple priorities and deliver results on time and to a high standard.

• Demonstrated success supporting and enhancing dashboards and reporting initiatives, including KPI tracking.

• Ability to transform raw data into insights that drive business growth, with a proactive and solutions-oriented mindset.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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Senior Software Engineer

Job Summary

Seeking a Senior Software Engineer to join a growing technology team. This role offers the opportunity to work across the full stack, solving complex technical challenges and shaping the future of the platform. You’ll collaborate closely with leadership and product teams, while influencing engineering culture, codebase quality, and technical direction.

Responsibilities

• Architect, build, and deploy high-quality code across the full stack.

• Design scalable solutions that improve performance and enhance user experience.

• Lead issue resolution and ensure production systems meet high reliability standards.

• Proactively identify opportunities for system optimization and code health.

• Mentor teammates and contribute to a culture of technical rigor and collaboration.

Qualifications

• 5+ years of full-stack software development experience.

• Degree in Computer Science, Engineering, or related field.

• Hands-on expertise with:

  • Frontend: TypeScript, JavaScript, React

  • Backend: Node.js, Express.js, REST APIs

  • Infrastructure: Relational databases, Git, AWS

• Strong communication skills and proven ability to collaborate across teams.

• Experience in agile environments delivering complex features or systems.

Preferred Skills

• DevOps exposure (CI/CD, monitoring, containerization).

• Familiarity with tools like Linear, Cursor, or emerging AI dev tools.

• Experience mentoring peers and shaping engineering best practices.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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Software Engineer

Job Summary:

Seeking a skilled Software Engineer with deep expertise in .NET development and strong backend engineering capabilities. This role will play a key part in designing, building, and maintaining scalable systems that support large-scale business operations. The ideal candidate has significant experience with object-oriented programming (OOP), cloud technologies (AWS or Azure), and delivering enterprise-level applications, while thriving in a collaborative, fast-paced environment. This is a fully remote position.

Essential Functions:

• Design, develop, and maintain backend systems and applications using .NET technologies.

• Collaborate with cross-functional teams to define requirements and deliver scalable, high-quality software solutions.

• Contribute to architectural decisions and implementation of large-scale, distributed systems.

• Write clean, efficient, and maintainable code that adheres to best practices in OOP and software engineering.

• Leverage cloud platforms (AWS or Azure) to build secure, performant, and reliable applications.

• Participate in code reviews, testing, and performance optimization efforts.

• Troubleshoot and resolve technical issues across development, staging, and production environments.

• Maintain documentation of systems, processes, and workflows to ensure ongoing clarity and efficiency.

Knowledge, Skills and Abilities:

• Minimum 5–7 years of professional software engineering experience, with a strong focus on backend development.

• Expert proficiency in .NET framework and C#, with a deep understanding of object-oriented programming principles.

• Experience designing and working on large-scale enterprise applications or distributed systems.

• Hands-on experience with cloud services (AWS or Azure) for application deployment, monitoring, and scaling.

• Strong problem-solving and analytical skills, with the ability to work independently and as part of a collaborative team.

• Familiarity with modern CI/CD practices, version control (Git), and agile development methodologies.

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

Compensation Package:

• Competitive salary range of $130,000–$160,000, depending on experience.

• Fully remote position with flexible working arrangements.

• Comprehensive benefits package including health, dental, vision, 401(k), and paid time off.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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Job Summary:

A growing insurance services organization is seeking a Software Engineering Manager with a blend of hands-on development expertise and proven leadership experience. This role will oversee engineering operations, lead a team of developers, and drive the implementation of scalable technical solutions. The ideal candidate is well-versed in modern technologies such as Java, Angular, AWS, and related frameworks, and thrives in a fast-paced, collaborative environment.

Essential Functions:

• Oversee day-to-day software engineering operations, ensuring systems and applications run efficiently and securely.

• Lead, mentor, and manage a team of engineers, fostering a collaborative and high-performance culture.

• Develop and execute technical strategies that align with organizational goals and future growth.

• Manage projects from inception to delivery, including system upgrades, implementations, and process improvements.

• Establish and enforce quality assurance standards, including automated testing and system performance reviews.

• Troubleshoot and resolve technical challenges in a timely manner.

• Maintain accurate reporting and documentation of systems, projects, and performance metrics.

Knowledge, Skills and Abilities:

• Minimum 10 years of software engineering and management experience, with exposure to both front-end and back-end development.

• Strong expertise in Java, Angular, Node.js, SQL, AWS, and modern testing tools such as Playwright.

• Proven ability to lead and inspire technical teams while driving successful project outcomes.

• Strong problem-solving and analytical skills, with a hands-on approach to technical challenges.

• Experience with project management methodologies and tools (e.g., JIRA, Asana).

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

Compensation Package:

• $160,000–$200,000 annual salary range.

• Onsite role based in New York, NY.

• Comprehensive benefits package.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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