Job Description

Commercial Lines Account Manager

Job Summary

Seeking a highly skilled and experienced Commercial Lines Account Manager to join a team. This role is integral to a operations, providing exceptional customer service and managing a diverse portfolio of commercial insurance accounts. As a family-owned business with a rich history dating back to 1968, we pride ourselves on fostering a collaborative and supportive work environment. This position offers the opportunity to work with niche industries, including security guards, security alarms, and contractors, while contributing to the success of a well-established agency.

Compensation Package

• Salary Range: $75,000 - $85,000 annually (up to $95,000 for exceptional candidates who meet all qualifications)
• Work Arrangement: Hybrid
• Equipment Provided: Laptop for remote work

Responsibilities

• Manage a portfolio of small to middle-market commercial accounts with premiums ranging from $3,000 to $250,000.
• Provide A-Z account management, including renewals, applications, and marketing accounts to various carriers.
• Handle inbound calls from insured clients, addressing questions and providing exceptional customer service.
• Collaborate with the certificate department and backend processing team for efficient account handling.
• Work with carriers to quote new and renewal business (no in-house quoting required).
• Maintain accurate records and documentation using AMS360 software.

Qualifications/Requirements

• Licenses: Active Property & Casualty (P&C) license in Texas.
• Experience: Minimum of 5 years in commercial lines insurance; experience with contractors and surplus lines is a plus.
• Technical Skills: Proficiency in AMS360 software is preferred.
• Other Skills: Strong organizational, communication, and customer service skills.
• Background Check: Required prior to hire.

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