Job title: Employee Benefits Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Raleigh, NC
Job published: 12/09/2025
Job ID: 147186

Job Description

Group Benefits Account Manager

Job Summary

Seeking a highly skilled and experienced Group Benefits Account Manager to join a team. This role is integral to the operations, providing A-Z servicing, marketing new and renewal business, implementation, and spreadsheeting for small market accounts. The ideal candidate will have a strong background in group benefits, excellent interpersonal skills, and a commitment to delivering exceptional service to the loyal customer base.

Compensation Package

  • Salary Range: $60,000 - $70,000 (higher compensation may be considered for exceptional candidates)
  • 401(k): 4% employer contribution
  • Health Benefits: $100 per month employee contribution (company covers $500)
  • Additional Benefits: Comprehensive benefits package provided

Responsibilities

  • Manage a book of business for small market accounts (2-100 employees)
  • Provide end-to-end servicing, including quoting new and renewal business, marketing, and implementation
  • Develop and maintain strong relationships with clients, ensuring their needs are met with professionalism and efficiency
  • Utilize AMS 360 software for account management and documentation
  • Collaborate with producers and other team members to ensure seamless service delivery
  • Handle administrative tasks related to group benefits accounts

Qualifications/Requirements

  • Licenses/Designations: Life & Health (L&H) license required
  • Experience: Minimum of 5 years in a similar role (candidates with 20+ years of experience are highly valued)
  • Technical Skills: Proficiency in AMS 360 software
  • Soft Skills:
    • Friendly and outgoing personality to fit into a tight-knit office culture
    • Strong organizational and multitasking abilities
    • Excellent communication and interpersonal skills
    • Detail-oriented with a commitment to accuracy and efficiency
    • Ability to work collaboratively in a team-oriented environment

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