Job Description
Job Summary
We are seeking a skilled and experienced Employee Benefits Account Manager to join our team. In this role, you will be responsible for managing a portfolio of employee benefits accounts, working closely with clients to understand their needs, and providing exceptional service to ensure client satisfaction.
Responsibilities
- Manage a portfolio of employee benefits accounts, including renewal processes, coverage analysis, and customer service.
- Develop and maintain strong, long-term client relationships by understanding and addressing their needs and concerns.
- Collaborate with internal teams to provide customized solutions and recommendations for clients.
- Stay updated with industry trends and changes in regulations to ensure compliance and provide proactive advice to clients.
- Prepare and present reports and analysis to clients on the performance and status of their benefits programs.
- Assist with new client onboarding and implementation processes.
Qualifications/Requirements
- 2+ years of group benefits experience preferred.
- Strong understanding of employee benefits products, regulations, and industry trends.
- Exceptional customer service and communication skills.
- Ability to analyze data and provide strategic recommendations.
- Detail-oriented with strong organizational skills.
- Previous independent insurance agency experience is required.
- Holds an active P&C (Property and Casualty) insurance license.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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