Job title: Employee Benefits Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Insurance
Functional Expertise: Account Manager
Location: Eau Claire, WI
Job published: 05/14/2025
Job ID: 135828

Job Description

Job Summary

We are seeking a skilled and experienced Employee Benefits Account Manager to join our team. In this role, you will be responsible for managing a portfolio of employee benefits accounts, working closely with clients to understand their needs, and providing exceptional service to ensure client satisfaction.

Responsibilities

  • Manage a portfolio of employee benefits accounts, including renewal processes, coverage analysis, and customer service.
  • Develop and maintain strong, long-term client relationships by understanding and addressing their needs and concerns.
  • Collaborate with internal teams to provide customized solutions and recommendations for clients.
  • Stay updated with industry trends and changes in regulations to ensure compliance and provide proactive advice to clients.
  • Prepare and present reports and analysis to clients on the performance and status of their benefits programs.
  • Assist with new client onboarding and implementation processes.

Qualifications/Requirements

  • 2+ years of group benefits experience preferred.
  • Strong understanding of employee benefits products, regulations, and industry trends.
  • Exceptional customer service and communication skills.
  • Ability to analyze data and provide strategic recommendations.
  • Detail-oriented with strong organizational skills.
  • Previous independent insurance agency experience is required.
  • Holds an active P&C (Property and Casualty) insurance license.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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